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Ticketmaster.ca - TicketExchange Selling Policy
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TicketExchange Selling Policy

   You must have a valid Canadian chequing account and valid Canadian credit card to post (sell) tickets.

 We hope you enjoy using Ticketmaster's TicketExchange service. The following TicketExchange Selling Policy is designed to help you post tickets for sale through TicketExchange. By posting tickets for sale on this website, or otherwise using this website, you indicate that you agree with the TicketExchange Selling Policy. This Policy is subject to, and incorporates by this reference, the Terms of Use. If you have any questions about the information below, please Contact us. 

 TYPES OF TICKETS NOT ELIGIBLE

 TicketExchange may not allow certain types of tickets, or tickets to certain events, to be posted for sale. In order to see whether the ticket you are holding can be posted for sale, please begin the posting process. 

 POSTING PROCESS; DETERMINING THE POSTING PRICE, NUMBER OF TICKETS; EXPIRATION DATE; WHEN A POSTING BECOMES IRREVOCABLE; WHEN A SALE OCCURS

 	 ACCOUNT INFORMATION: When you start the process of creating a ticket posting on TicketExchange, if you do not have an account that previously has been used to post tickets on TicketExchange then you will be asked for credit card and chequing account information. If you already have a properly functioning account with such information, you will be able to log in. As you post tickets for sale, you will be required, or presented with the opportunity to provide, certain additional information. We will use that information, information you otherwise submit, information related to the tickets and other information, to determine the restrictions (if any) that will be applied to your posting price for the tickets, and the number of tickets you may sell through TicketExchange or the posting. 

 	 NUMBER OF TICKETS IN POSTING: You will be asked how many tickets you are trying to sell through the posting, and you will be required to enter codes used to identify the tickets you are trying to sell. All tickets that you post in a single posting must be for adjacent seats to the same event. Purchasers will not be allowed to purchase only some of the tickets in a single posting; they must purchase all tickets in the posting. Consequently, you may wish to split tickets up into multiple postings to increase your chance of selling your tickets. For instance, if you hold tickets for six adjacent seats to an event, you may wish to post them in two groups of three, or three groups of two, if you believe that doing so will increase the chance that you will sell all of your tickets. If you are planning on splitting a group of tickets into multiple postings, or planning on trying to sell only some of your tickets (and keeping the rest for personal use) you should pay attention to the seat numbers of the remaining tickets that are not part of that posting, and make sure that all the remaining tickets are for adjacent seat numbers. 

 	 SETTING THE POSTING PRICE; YOUR PROCEEDS FROM A SALE: You will also be asked to set your per ticket "Posting Price" for the tickets in the posting. The "Posting Price" is not the total amount that a purchaser would pay, or that you would receive, in connection with a sale. Instead, you would receive (if your tickets were sold and subject to the rest of this TicketExchange Selling Policy), "Your Proceeds," which will equal the Posting Price minus a seller fee which Ticketmaster will deduct and retain. The purchaser would pay to Ticketmaster an amount that equals the Posting Price plus additional amounts. Other than Your Proceeds, we will keep all other amounts associated with a purchase and may share such amounts with tax authorities and other third parties.

 	 EXPIRATION DATE: Each ticket posting will have an "Expiration Date," which we will set. If a ticket posting is not ordered by a purchaser on or before its Expiration Date, then the posting will terminate, the tickets in the posting will no longer be on sale and you will be able to use them to attend the event. 

 	 WHEN A POSTING BECOMES IRREVOCABLE: You will be able to delete a ticket posting by logging on to Ticketmaster.ca and entering your user name, password and additional information associated with such posting, until such time as the tickets in a posting are ordered by a purchaser. If you change your mind, and decide to use the tickets in a posting to attend the event instead of selling them, simply delete the ticket posting before the tickets are ordered. Once the tickets in a posting are ordered by a purchaser, however, you will not be able to modify or cancel the posting, or to stop the tickets' sale. At that point, you will no longer be able to use the tickets and they will be cancelled.

 	 DO NOT DISCARD YOUR TICKETS: DO NOT DISCARD YOUR TICKETS; IT IS POSSIBLE THAT YOU MAY NOT SUCCEED IN SELLING THEM AND MAY NEED THEM TO ATTEND THE EVENT. EVEN IF YOU SELL YOUR TICKETS, YOU WILL NEED TO SEND THEM TO US TO COLLECT YOUR PROCEEDS AS DESCRIBED BELOW. 

 HOW TO RECEIVE YOUR PROCEEDS; FORM OF PAYMENT

 If the tickets you have posted in a ticket posting are ordered, we will instruct you to print out a special form from our website (a "Remittance Form"), completely fill it in, sign it, and send it to us at a special address, along with your tickets. If your tickets are Print-at-Home tickets, then you will need to send us a computer print-out of your tickets; for Credit Card Entry tickets, you only need to send in the Remittance Form. No tickets need to be sent in. The Remittance Form must include the most recent credit card account and most recent chequing account information that we have on file for you, a signed (a) representation by you that you are the owner, and acknowledging prior receipt, of the tickets that you are selling through such ticket posting, (b) authorization for us to deposit funds into such chequing account, and (c) an agreement by you to pay us, and an authorization by you for us to charge such credit card, and to withdraw money from such chequing account, for those amounts described below in the event that we issue a refund to the purchaser in connection with a cancelled event and for all damages we suffer as a result of fraudulent activity in which you are involved. You may also be required to help us verify the chequing or credit card account information you give us, in order for us to remit your proceeds to you. One of the procedures we may require you to follow in order to do this involves Ticketmaster making small deposits into your chequing account and then you telling us how much we have deposited. You hereby agree that you will pay us, and that we can charge your credit cards, and withdraw funds from your bank or chequing accounts, for the amounts described below in the event of such a refund and for all damages we suffer as a result of fraudulent activity in which you are involved. Your failure to pay any such amount to us, within five days of us giving you notice that you owe such amount, shall constitute a material breach of this Agreement. We will have the right not to pay you Your Proceeds associated with the sale of tickets in a posting unless and until we have received from you, at the proper address, and verified in our sole discretion, a completely and properly filled out and signed Remittance Form, along with all of the tickets (or, in the case of Print-at-Home tickets, a computer print-out of the Print-at-Home tickets; in the case of Print-at-Home tickets, no tickets need to be sent in) sold through such posting, and we have completed to our satisfaction authorization and verification procedures on the credit card, chequing account, and other information you have provided. When we pay Your Proceeds, we will have the right to do so by depositing them into the chequing account that has its number written on the Remittance Form or any other number that you give us. We have the right to refuse to issue you a cheque or credit your credit card, and to use such a deposit as our sole means of payment to you. 

 LIABILITIES DISCHARGED AND FEES OWED FOR INCORRECT PAYMENT INFORMATION AND FUNDS DEPOSITED INTO INCORRECT ACCOUNTS; DISCLAIMERS; ROLES OF THE PARTIES; ADDITIONAL REPRESENTATIONS

 YOU AGREE THAT WE HAVE THE RIGHT TO CHARGE YOU FEES AND COSTS ASSOCIATED WITH ANY INCORRECT BANK ACCOUNT INFORMATION YOU GIVE US. YOU AGREE THAT IF YOU GIVE US INCORRECT, OR SOMEONE ELSE'S, BANK ACCOUNT OR CREDIT CARD INFORMATION AND WE DEPOSIT OR CREDIT FUNDS INTO IT, THEN WE WILL NOT BE LIABLE TO PAY YOU SUCH AMOUNTS, ALL OF OUR LIABILITIES TO YOU FOR SUCH AMOUNTS WILL BE DISCHARGED, AND YOU WILL LOOK SOLELY TO THE RECIPIENT FOR PAYMENT. 

 Neither we nor anyone else makes any guarantee that any tickets posted or ordered by you will be purchased through TicketExchange. IN NO EVENT SHALL OUR (OR OUR AFFILIATES, EMPLOYEES, AGENTS, LICENSEES OR OTHER RELATED PARTIES') AGGREGATE LIABILITY TO YOU RELATED TO YOUR USE OF TICKETEXCHANGE EXCEED THE AMOUNT (IF ANY) OF YOUR PROCEEDS DUE FROM A SALE THAT OCCURS (WHERE SUCH USE IS THAT OF POSTING, TRYING TO POST OR SELLING) (I.E., WE (OR SUCH RELATED PARTIES) WILL NOT OWE YOU ANY MONEY WHERE YOU POST BUT DON'T SELL, OR TRY TO POST BUT DON'T SELL, A TICKET). 

 Some tickets available for purchase on TicketExchange may be posted for sale by Ticketmaster or by an event provider (the venues, teams, artists' representatives and fan clubs, promoters, and leagues associated with a particular event). However, when you use TicketExchange to resell a ticket, you are the ticket's seller; neither Ticketmaster nor the event provider are the seller. We are only providing certain services related to your sale. You represent and warrant that you are the rightful owner of each ticket that you post for sale on TicketExchange, and that no such ticket is subject to any liens, claims or other encumbrances. You further represent and warrant that if you are an employee, representative or agent of an event provider or sponsor associated with an event for which you are posting a ticket on TicketExchange, you have express consent of the event provider to post the ticket(s) for sale on TicketExchange. You agree not to use TicketExchange for any illegal or fraudulent purpose, or to post or sell any tickets that you do not own and not to impersonate any person or entity, including without limitation, a ticket holder. 

 CANCELLED EVENTS

 If an event for which you have posted a ticket becomes cancelled, postponed or rescheduled before you sell it through TicketExchange, we will remove your posting. Until a posted ticket is sold, the purchase policies for cancelled, postponed or rescheduled events applicable to the last purchase of the ticket through a Ticketmaster ticketing system (e.g., Ticketmaster.ca, TicketExchange, Ticketmaster's phone centres, a venue box office or a Ticketmaster retail ticket outlet) (the "Purchase Policy Cancellation Policies") will continue to apply to that ticket. 

 If you sell a ticket, then once you sell it, the Purchase Policy Cancellation Policies will no longer apply to that ticket and you, or anyone else who previously held that ticket. If the event is later postponed, rescheduled or cancelled, you will still be required to turn in your original ticket and completed Remittance Form. If the event is postponed or rescheduled, you will still receive your proceeds from your sale subject to the terms of the TicketExchange Selling Policy. However, if the event is cancelled, then, instead of being entitled to receive your proceeds, you will only be entitled to receive the same amount of money you would have been entitled to receive (if any) under the Purchase Policy Cancellation Policies as if the Purchase Policy Cancellation Policies applied to you and your ticket. 

 If we pay you Your Proceeds in connection with a cancelled event, then you agree that we will have the right to recoup from Your Proceeds the difference between Your Proceeds and the amount that you would have been entitled to receive under the Purchase Policy Cancellation Policies. You agree that we will have the right to recoup this amount by charging your credit card, and that if we are unable, for any reason, to charge and collect from your credit card this full amount, then we will have the right to withdraw any such uncollected amounts from your chequing or financial institution account. We may also request payment from you via written or oral notice. In such case, you will pay us in the payment form (e.g., cashiers cheque) that we request and by the date that we request. 

 TAXES

 You agree to accurately report and pay all, and Ticketmaster will not be responsible for paying any, income, sales and other taxes (if any) that are owed in connection with any sale of any of your tickets or any remission of funds by us to you. 

 RELEASE OF CLAIMS BY YOU; HOLD HARMLESS AND INDEMNITY BY YOU

 YOU UNDERSTAND THAT OUR CHARGING OF YOUR CREDIT CARD OR WITHDRAWAL OF FUNDS FROM YOUR CHEQUING ACCOUNT MAY CAUSE YOU TO EXCEED CREDIT CARD AUTHORIZATION LIMITS, WRITE CHEQUES WITH INSUFFICIENT FUNDS, AND CAUSE YOU NOT TO BE ABLE TO SATISFY YOUR MONETARY OBLIGATIONS. YOU RELEASE, AND AGREE TO INDEMNIFY AND HOLD, US AND OUR AFFILIATES, AND OUR AFFILIATES' OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND CONTRACTORS HARMLESS FROM ANY LIABILITIES, CLAIMS, COSTS OR DAMAGES INCURRED AS A RESULT OF US CHARGING YOUR CREDIT CARD OR WITHDRAWING FUNDS FROM YOUR BANK OR CHEQUING ACCOUNTS, OR CAUSING YOU TO EXCEED YOUR CREDIT LIMITS OR WRITE CHEQUES WITH INSUFFICIENT FUNDS. 

 INVALIDATION OF TICKET; OTHER ACTIVITIES TAKEN WITH THE TICKET

 By posting a ticket using TicketExchange, you authorize us, upon purchase of the ticket by another person through TicketExchange, to cancel and invalidate your right to use or convey the ticket, and you acknowledge that the posted ticket will thereafter be invalid for entry to the applicable event by you or anyone else (other than the person who acquires that ticket via TicketExchange in its newly reprinted form (or any person lawfully receiving the ticket from such acquirer). We will collect funds from the purchaser and will compensate you for the sale as described above. At any given time, you may not place more than one posting for the same ticket on TicketExchange. Cancelled or invalidated tickets will not be honored. You agree that you will not sell, convey, give away, forward, otherwise distribute, try to use or take any action that directly or indirectly allows to be cancelled or invalidated: (a) any ticket before or during any time that it is posted for sale on TicketExchange, (b) any sold, forwarded or otherwise cancelled or invalidated tickets, (c) any ticket that you have already sold, conveyed, forwarded or otherwise distributed to another, or (d) any ticket that is owned by someone other than yourself. Please note that in some cases you may be obligated to return funds collected in connection with a sale, as described under the heading "Cancelled Events" above.

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