Revision History
Comcast.com - Agreement for Residential Services
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Version Comments
A new version has been posted.
Changes under "Your Responsibilities Concerning Billing Questions"; Paragraph concerning "Unlimited Select and Local Select Customers" has been removed.
Several links have been updated.
Links to xfinity.com have been changed to comcast.com.
Sections updated: "9. TERMINATION OF THIS AGREEMENT", "11. LIMITATION OF COMCAST’S LIABILITY", "13. BINDING ARBITRATION", "14. CUSTOMER PRIVACY NOTICE AND SECURITY" and "16. NOTICE METHOD FOR CHANGES TO THIS AGREEMENT".
Terminology updated; "End User Software Licenses" udpated; New paragraph added about voice control features under "7. USE OF SERVICES" including the phrase "you consent to Comcast or its supplier recording, storing, and using your voice commands as described herein."
Several links have been updated.
The "NOTICE METHOD FOR CHANGES TO THIS AGREEMENT" section has been amended to remove references to www.comcast.net
Updates made to the section "ADDITIONAL PROVISIONS APPLICABLE TO XFINITY VOICE SERVICE".
A few new terms (one concerning cancelling your service(s) at the end of a trial period) and several terminology changes throughout.
This is the initial version that ParanoidPaul captured. It is not necessarily the first version of the document.
ABOUT THIS AGREEMENT, OUR SERVICES, AND YOUR RIGHTS

	XFINITY(R) Service(s) will be provided to you (“you,” “your,” or “Customer”) on the terms and conditions set forth in this Agreement for Residential Services (the “Agreement”) and applicable law by the operating company subsidiary or affiliate of Comcast Cable Communications, LLC that (i) owns and/or operates the cable television system in your area and/or (ii) the subsidiary that is the	XFINITY SERVICE(S) WILL BE PROVIDED TO YOU AND ALL PERSONS WHO USE THE SERVICE AND/OR XFINITY Digital Voice service provider (“Comcast,” “we,” “us,” or “our”). For purposes of this Agreement, “affiliate” means any entity that controls, is controlled by or is under common control with Comcast Cable Communications,EQUIPMENT (“YOU,” OR “YOUR”) ON THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT (THE “AGREEMENT”) AND ANY APPLICABLE TARIFFS, SERVICE GUIDES, POSTED POLICIES AND PROCEDURES, BY AN OPERATING SUBSIDIARY OR AFFILIATE OF COMCAST CABLE COMMUNICATIONS, LLC PROVIDING SUCH SERVICE (“COMCAST,” “WE,” “US” OR “OUR”). FOR PURPOSES OF THIS AGREEMENT, “AFFILIATE” MEANS ANY ENTITY THAT CONTROLS, IS CONTROLLED BY OR IS UNDER COMMON CONTROL WITH COMCAST CABLE COMMUNICATIONS, LLC. Service(s) may include, but are not limited to,SERVICE(S) MAY INCLUDE, BUT ARE NOT LIMITED TO, CABLE TELEVISION AND OTHER VIDEO DELIVERY SERVICE (“TV”), XFINITY TV cable television service (“XFINITY Video”),INTERNET SERVICE (“INTERNET”), XFINITY Internet service includingVOICE SERVICE ( “VOICE”) AND OTHER SUCH SERVICES AS COMCAST MAY DETERMINE ARE ANCILLARY TO TV, INTERNET OR VOICE SERVICES (EACH A “SERVICE” AND COLLECTIVELY THE “SERVICES”). THE SERVICE(S) PROVIDED UNDER THIS AGREEMENT DO NOT INCLUDE XFINITY WiFi (“XFINITY Internet”), andHOME, XFINITY Voice (herein collectively “XFINITY Voice”) (each a “Service” and collectively the “Services”). The Service(s) do not include Comcast owned or controlled websites such as Comcast.com, Comcast.net, Xfinity.com, or XfinityTV.com. Those websites have their own terms of service and policies that are accessible directly from those sites.MOBILE SERVICES, COMCAST OWNED OR CONTROLLED WEBSITES WHICH HAVE THEIR OWN TERMS OF SERVICE AND POLICIES THAT ARE ACCESSIBLE FROM THOSE SITES. 

	We may change our prices, fees, the Service(s) and/or the terms and conditions of this Agreement in the future. Unless this Agreement or applicable law specifies otherwise, we will give you thirty (30) days prior notice of any significant change to this Agreement. If you find the change unacceptable, you have the right to cancel your Service(s). However, if you continue to receive Service(s) after the end of the notice period (the “Effective Date”) of the change, you will be considered to have accepted the changes. You may not modify this Agreement by making any typed, handwritten, or any other changes to it for any purpose.	 YOU MAY NOT MODIFY THIS AGREEMENT BY MAKING ANY TYPED, HANDWRITTEN, OR ANY OTHER CHANGES FOR ANY PURPOSE. 

	Note:	 NOTE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION IN SECTION 13 THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICE(S). These terms and conditions are subject to applicable tariffs and service guides.  THE ARBITRATION PROVISION REQUIRES THAT DISPUTES BE RESOLVED IN INDIVIDUAL ARBITRATIONS OR SMALL CLAIMS COURT PROCEEDINGS. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. 

GENERAL TERMS AND CONDITIONS

	1. ACCEPTANCE OF THIS AGREEMENT
 You will have accepted this Agreement and be bound by its terms if you use the Service(s) or otherwise indicate your affirmative acceptance of such terms. IF YOU USE OR OTHERWISE INDICATE YOUR ACCEPTANCE OF THE SERVICE(S), YOU HAVE ACCEPTED THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS.  

	2. CHARGES AND BILLINGS  

	A. CHARGES, FEES, AND TAXES YOU MUST PAY. You agree