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Evernote.com - Privacy Policy
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A new version has been posted.
A notice has been posted indicating that a new Privacy Policy will come into effect on July 3, 2017. You can view it here: https://evernote.com/privacy/policy-new
Minor change under "A Special Note to Customers in Japan"; Contact info updated.
A notice at the top has been added saying that Evernote "will not be implementing the changes to their privacy policy that were previously announced".
The new privacy policy notice has been removed.
A notice has been added indicating that this Privacy Policy will be revised in the coming months.
A notice has been added at the top indicating that a new Privacy Policy will come into effect on January 23, 2017. You can view it here: https://evernote.com/legal/privacy.php?2017-update
New changes added throughout.
Several changes throughout including some major changes in the section "Does Evernote Access or Review My Notes?".
Sections changed: "What Information Does Evernote Collect About Me and Why?", "Will Evernote Contact Me?" and "Does Evernote Share My Personal Information or Content?".
New terms added to the section "Does Evernote Share My Personal Information or Content?"; New section added "If I'm a Member of an Evernote Business Account, Can My Account Administrator See Any of My Data?"; Other misc updates made.
Terms added concerning processing your payment and payment information.
Major changes made about additional information being collected, how information is used when using Work Chat, clarifications added on how you can remove your account, and others.
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PLEASE VIEW OUR NEW PRIVACY POLICY, WHICH WILL BECOME EFFECTIVEEFFECTIVE DATE: JULY 3, 2017. 2017 – WHAT’S NEW >> 

	Evernote values your privacy. We make this clear in our 3 Laws of Data Protection. This Privacy Policy explains more specifically what information Evernote Corporation and its affiliated companies (together, “Evernote” or “we” and sometimes “us”) collect about you and why, what we may do with that information and how we handle your Content.	RETURN TO PRIVACY CENTER 

WHAT IS THE SCOPE OF THIS PRIVACY POLICY?INTRODUCTION

	This Privacy Policy is incorporated into the Evernote Terms	As we state in our 3 Laws of Service and appliesData Protection, we are committed to protecting the information obtained by us throughprivacy of your use of the Service. Capitalized terms used in thisdata. This Privacy Policy explains more specifically what information Evernote Corporation and not otherwise defined shall haveits Group Companies (together, “Evernote,” “we” or “us”) collect and receive from Account Holders and End Users (“you”) through Evernote’s websites and applications, which we refer to collectively as “the Service.” The Service includes the meanings provided for those terms in the Terms of Service.Evernote Software. 

WILL THIS PRIVACY POLICY EVER CHANGE?	Please note, if you use Evernote Basic, Plus, or Premium, you are both the Account Holder and End User of an Evernote service account. If you use Evernote Business, the Account Holder is the Customer who has contracted with Evernote as defined in our Evernote Business Agreement and the End Users are the individuals whose user accounts are linked to that Evernote Business account. You can find these and other defined terms used in this policy in our Glossary at the end of this page. 

	As Evernote evolves, we may need to update this Policy to keep pace with	Although significant changes in the Service, our business and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy. We will post any revisions toare rare, this Policy, along with their effective date, in an easy to find area of our web site,policy may be amended as new features, technology, or legal requirements arise, so we recommend that you periodicallyplease check back herefrom time to stay informed of any changes. As long astime. We’ll notify you continue to use the Service, you are bound by the terms of the Privacy Policy. If you disagree with any changes to this Policy and do not wish your information to be subject toif we make a revised Policy, you will need to closesignificant change and, where required, seek your account and/or stop using the Service. consent.   

	For material changes that impact the collection, use, disclosure or retention of personal information, or for other changes where obtaining your prior consent may be required by applicable law, we will provide notice by sending you an email at the address we have on file for you prior to any changes.WHAT INFORMATION DOES EVERNOTE COLLECT AND RECEIVE?  

I. INFORMATION COLLECTION AND USE	We built Evernote to help you remember and organize your ideas, thoughts, and memories. That means you can input, upload, or store in Evernote any text, images, and other data that you choose (collectively, “Content”). We also collect and receive the following types of information: 

WHAT INFORMATION DOES EVERNOTE COLLECT ABOUT ME AND WHY? 	 BASIC SUBSCRIBER INFORMATION. To open your account and process payments, we collect and receive basic information like your email address and, depending on how you purchase a subscription to Evernote Plus, Evernote Premium or Evernote Business (each a “Paid Service”), your billing address and other payment information.  
 	 LOG DATA. When you use Evernote, we collect data to understand how you and others access and use the Service, as well as information about actions you take when using the Service (such as the act of creating a note or sharing a note). This includes the use of cookies, tracking pixels, and similar analytics technologies, as described more fully in our Cookie Information page. This information helps us provide the Service to you, learn how the Service is used, and identify and suggest ways we can make the Service more useful to you.             
 	 LOCATION INFORMATION. We collect the IP address you use to connect to the Service, and — if you choose to share it — your location information from a mobile device. This helps us localize the Service for you and, depending on your location settings, allows us to show you relevant content accessible from your account.
 	 DEVICE INFORMATION. We collect information about the number and type of devices you use to connect to the Service, as well as information about the operating systems on those devices (e.g., iOS, Android, Windows) to ensure the Service works as expected for you. Learn more about information our applications collect from your device on our Data Usage page.

	In order	We also may link your subscriber information with data we receive from our partners and other third parties to set up an account, we will askhelp understand your needs and provide you to inputwith a limited amount of personal information (like email address and payment details,better experience.  For example, if you pay us), andcreate or log into an Evernote account using your Google Apps credentials via single sign-on, we will also collect somehave access to certain information in the background (like device type, operating system, etc.)such as part of our efforts to understand how youyour name and others access and use the Service. And of course we store the Content you add toemail address as authorized in your account. Google Apps profile settings.

	In general,	We’ve listed the types of information we process your informationcollect and Contentreceive more specifically in ways that will help you get the most out ofchart below. Generally, we collect this information to support your use of your account, willaccount and to help us improve our Service forunderstand how you and everyone, and will enable us to tell you about aspects ofuse the Service thatso we think will benefit you. You can read more about how we process your Content in our “What Does Evernote Do with My Content?” section. In the chart below, we have listed the categories of non-Content information we collect and how we use that information.make it better. 

	If you register for or maintain an Evernote service account: 

 		WE COLLECT
 		WHY WE COLLECT IT

 		Your username, email addressaddress, and contact preferences

 	 To create and support your Evernote service account.
 	 To communicate with you.
 	 To enable other users to collaborate with you through Collaboration Features (such as shared Notes and Notebooks).
 	 To contactIn accordance with your communication preferences, to send you information about Evernote features, products, services and other promotionsservices that can enhance your use of the Service in accordance with your communications preferences.Service.
 	 To verify your email address to help prevent spam, fraudfraud, and abuse.

 		Your name, imageimage, and other personal information, if you electchoose to share it

 	 To showdisplay in your user profile.profile, which may be visible to those with whom you share Content.

 		The geographic area where you usefrom which your computing devices when you interact with the Service and the languageService, your preferred language, and, if you select the option to share it, your mobile device location information

 	 To localize your interaction with the Service by, for example, displaying web pages or user interfaces in your preferred language, showing you website content or pricing information appropriate to your location, and improve our understanding of how users interact with the Service.improving search by filtering results by location.
 	 To help you verifymonitor use of your account: We make recent IP address history available to you through your account settings.
 	 To assist us in complying with legal restrictions that may limit the permissible use of the Service.
 	 To enhance your Content with location information.
 	 To help you discover relevant content.


 		Your device identifiersinformation

 	 To show you (on your account’s Access History page) which applications areof your devices you have authorized to access your Evernote service account and date of last access. (We do this by combining your device identifier with a human-readable description of the device (e.g., “My iPad”) when you use your device to accesslast accessed the Service.)Service from each device. 
 	 To inform our product development and marketing efforts, including our targeted advertising initiatives as described on our Cookieour Cookie Information pagepage.
 	 To allow you to redeem a promotional offer.
 	 To provide account support.
 	 To calculate anonymous, aggregate statistics on the number of unique devices using the Service.
 	 Together with purchase information, to assisthelp us in evaluating our compliancecomply with export laws.

 		Your telephone number

 	 To help prevent spam, fraud, and abuse, and to aid in account recovery.

	 If you elect to otherwise share your telephone number or link it to your account, it may also be used: 
abuse.
 	 To enable two-step verification onto provide an additional layer of security for your account.
 	 To enable other users to communicate with you through Collaboration Features.
 	 To show in your user profile.profile, if you choose.
 	 In accordance with your communication preferences, to send you information about Evernote features, products, and services that can enhance your use of the Service.

 		Your location and calendar information –information, only if you electselect the option to share itit 

 	 To enhance your Notesnotes with location and calendar information.
 	 To show you relevant Content to which you have access.

 		Actions you perform when using the Service, including your use of certain service features, as well as the type of device and software you are usingService (e.g., creating a note or sharing a note)

 	 To administer the Service and to improve the features and usability of the Service.
 	 To suggest to you Evernote features, productsproducts, and services that can enhance your use of the Service.
 	 To provide account support.

 		Non-personally identifiable information indicating		Whether your association with one of our business partnersaccount was created or promotions (if applicable)referred through a reseller or other partner who helps distribute or promote Evernote accounts

 	 To determine the amount of revenue share payments to make to partners with whom we might have such arrangements and to provide aggregated and anonymized aggregaterevenue share reports. These partners could include resellers or distribution partners.

 		Your payment informationinformation, if you purchase a subscription
 		To process your payment.    

 	 To process your payment. (In most cases, Evernote uses third-party payment processors and therefore has only limited	In addition to the information about your payment transactions)above, there are certain cases where we receive or collect supplemental information, as outlined below. 

	Additional information we collect in connection with Evernote Business accounts: 

 		WE COLLECT
 		WHY WE COLLECT IT

 		Organization name and name and email address of account creatorAccount Holder and End Users

 	 To create and support yourthe Evernote Business account.
 	 To communicate with the Account Holder and End Users of the Business account in accordance with communication preferences.
 	 To enable Account Holder and End Users of a Business account to use Collaboration Features.
 	 To verify Account Holder’s and End Users’ email addresses to help prevent spam, fraud, and abuse.

 		Billing information (i.e.,(e.g., postal address, email addressaddress, and telephone number)

 	 To communicate with the Billing Contact on the account and provide account support.

 		Email addresses of Evernote Business account Administrators and end users		Employment-related personal information (e.g., your business title) – if you elect to share it

 	 To support the Evernote Business account and communicate with account Administrators and end users.

 		Employment-related personal information – if you elect to share it

 	 To show in your Evernote Business account user profile if you choose.

	If you use our Web Clipper browser extension or "Save to Evernote" button: 

 		WE COLLECT
 		WHY WE COLLECT IT

 		A record of the source website from which you save Content

 	 To record in the note created by the Web Clipper the source of your saved Contentthe material you’ve chosen to clip (e.g., URL).the URL) for your future reference. This source-recording functionality will not be affected by your browser’s do-not-track settings.

	Please Note: If

	If you have installed the Web Clipper, then when you visit certain websites itthe Web Clipper may notify you of available integrations with the Evernote serviceService or about products, services or features that we think will help you get more out of the Evernote service. The Web Clipper does not create a record of your browsing activity.Service. THE WEB CLIPPER DOES NOT TRACK OR CREATE A RECORD OF YOUR BROWSING ACTIVITY. 

	If you visit an Evernote website: 

 		WE COLLECT
 		WHY WE COLLECT IT

 		Your email address (if you provide it)

 	 To help you create an Evernote service account.
 	 To communicate with you.

 		Tracking information
 		Please see the section on tracking below and our Cookie Information page


	When you access the Service via an Evernote Software application, that application will request access to certain information on your computing device. For more information on these application permissions, please visit our Data Usage page.  	 Please see our Cookie Information page

WHAT TRACKING INFORMATIONHOW DOES EVERNOTE COLLECT ABOUT ME ORUSE MY DEVICES?INFORMATION?

	Evernote uses cookies, tracking pixels	We have specific rules for how and similar technologies on our Service towhen we use the information we collect information that helps us provide our Service to you and to learn how our Service is used.receive. We also usedescribe these technologies to help deliver promotional messages and ads for relevant Evernote products and services. For more information about these uses and your options, please visit our Cookie Information page.below. 

WHAT IS EVERNOTE’S APPROACH TO INFORMATION COLLECTED FROM CHILDREN?DOES EVERNOTE DO WITH MY INFORMATION?

	Evernote does not knowingly collect personal information from children without parental consent. If	We are committed to protecting the privacy of your information. Below, we learn that we have inadvertently obtained informationdescribe the ways in violation of applicable laws prohibiting collection of information from children without such consent,which we will promptly delete it. For moreuse the information on Evernote’s approachwe collect and receive to use ofprovide, maintain, and improve the Service by children,Service; to provide troubleshooting and our compliance with the US Children’s Online Privacy Protection Act (“COPPA”), please seecustomer support; to protect the section of our Terms of Service entitled, “Can Kids Use Evernote?”Service for all our users; to contact you; and to administer Evernote Business accounts.  

WILL EVERNOTE CONTACT ME? 	 We use a number of technologies to help you get the most out of the Service. Our systems automatically analyze your data to power Evernote features and to continually improve the Service for you in a way that does not require anyone to look at your Content. This may include, for example:

	From time 	 Making sure you find what you’re looking for when you search your account.
 	 Showing you information most relevant to time, where it is in accordance with your communication preferences, we may contacthow you via email withare or could be using the Service at a specific time or location.
 	 Suggesting actions for you to take based on information about product announcements,you’ve stored.
 	 Suggesting Evernote service offeringsfeatures or products to you that we think may be beneficial to you, software updates and special offers. We also may contactwill help you with information about products and services from our business partners. You may optget the most out of such communications at any time by following the opt-out instructions provided in emails or by logging into your Evernote service account via our web site at www.evernote.com and goingService.
 	 For Evernote Business users, recommending people for you to Settings > Personal Settings > Contact Preferences and changing your contact preferences. collaborate with.

	You will continue to receive essential Service-related 	 To provide troubleshooting and account-relatedcustomer support, our Customer Support team may need to access your information, even ifsuch as your account email address and information about the Evernote application you unsubscribe from promotional emails. are using, subject to the protections described above.  

	We will also contact	 As part of our efforts to protect your account and the functionality of the Service, our systems may analyze the emails you send to and from your Evernote account and the notes you share to detect spam, malware, or other potential security concerns. If we determine that such material constitutes a Terms of Service or User Guidelines violation, we may block delivery of or unshare the problematic material, much like a spam filter works for your email inbox.
Learn more about steps you through in-app notifications. You can turn off these notifications throughtake to protect your device settings. account, such as using strong passwords, two-step verification, and encryption. 	 In accordance with your communication preferences, we’ll occasionally contact you to announce new products and features we build for you, share tips for using Evernote to get more done, make special offers, and provide information about how Evernote works with products and services from our business partners.

	In addition, if someone uses an email address, telephone number, social media profile,	You may opt out of promotional communications at any time by following the opt-out or other identifying information not associated with“unsubscribe” instructions provided in emails or by logging into your Evernote service account via our web site at www.evernote.com and going to Settings > Personal Settings > Contact Preferences to change your contact youpreferences. You can also change your in-app notification preferences through Evernote’s Collaboration Features, then Evernoteyour device settings. You will contactcontinue to receive essential Service-related and account-related information (such as notification that your paid subscription is about to expire), even if you on the sender’s behalf using the method chosen by the sender.unsubscribe from promotional emails or turn off in-app notifications. Evernote Business users will also continue to receive a daily summary of activity associated with their Business account. 

	If	Similarly, if we learn of a security system breach, we may attempt to notify you sign up for two-step verification on your Evernote service account, then dependingand provide information on protective steps, if available, through the verification methodemail address, phone number or other contact information that you choose, we may use a third-party providerhave provided to sendus or by posting a verification codenotice on our web site and/or via text message to the phone numberother communication platforms. Depending on where you provide. live, you may have a legal right to receive such notices in writing.       

II. INFORMATION ACCESS AND DISCLOSURE 	 If you are an End User of an Evernote Business account, please note that the Account Holder of your Evernote Business account (such as your employer or organization) may have established its own rules regarding End Users’ access, use, disclosure, or retention of data stored in that account. Also note that while an Administrator of an Evernote Business account has access to the End User accounts linked to that Evernote Business account, an Administrator cannot access an End User’s personal Evernote account. You can find more information on how your personal Evernote service account works with your Evernote Business account here.

DOES	WOULD SOMEONE AT EVERNOTE SHAREEVER VIEW MY PERSONAL INFORMATION OR CONTENT?

	Evernote is not in	You have control over who sees your Content. We limit the businessuse of selling or renting your information. Outside of actionsContent to make sure that no one at Evernote can view it unless you take within the Service to communicate via Evernote’s Collaboration Features,expressly give us permission or it’s necessary to authorize third-party applications, we only disclose your information - and then only the minimum information necessary - when:comply with our legal obligations. Specifically: 

 	 We haveTo help refine or improve the technology, we may ask you for permission to review portions of your explicit consentContent. For example, if a new feature suggests related notes that are relevant to share the information.
 	 We needyour Content, we may give you an opportunity to share your information with Service Providers who process dataprovide us feedback on our behalf in order to operate and improvehow well the features and functionalityfeature is performing along with a sample of the Service; completeContent in question, so we can make sure this feature provides appropriately tailored suggestions. Such access to your payment transactions; fulfillContent is done only with your product or service requests, including sales, deliveryexpress permission and support requests; and help us communicate with you as described elsewhere in this policy; these providers areis subject to strict confidentiality rules and data protection requirements in keeping with our commitments under our US-Switzerland Safe Harbor certification as discussed below.access controls. Choosing to give us such permission is completely voluntary.
 	 We need to share your informationIf you contact our Customer Support team for help with resellersspecific pieces of a Paid Service or productContent in order to ensure accuracy in the payment for such Paid Service or product, the management of your account and the delivery of(for example, if you can’t find a note you believe should be in your purchase and related support services.
 	 We believe it is necessary to investigate potential violations of our Terms of Service, to enforce the Terms of Service, or whereaccount), we believe it is necessarymay ask for your temporary permission to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property orlook at your Content. This permission terminates when the systems on which we operate the Service.
 	 We determine that the access, preservation or disclosure of informationissue is required or permitted by law to protect the rights, property or personal safety of Evernote and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders, subpoenas, legal process, or other lawful government requests (including in response to public authorities to meet national security or law enforcement requirements).
 	 We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.resolved.

	Some third parties’ embedded content or plugins on the Service, such as Facebook “Like” buttons, may allow their operators to learn that	If you have visited our website,send Evernote an error report and they may combine this information with other, identifiable information they have collected about your visitschoose to other websites or online services. For more information with additional examples, seeattach application activity logs, please note that such logs may contain Content (for example, the “Social Media Features” sectiontitle of our Cookie Information page. a note or notebook). You may edit Content out of your activity logs before you send them to us.     

	We do not share 	 If we become aware of a potential violation of our a Terms of Service or User Guidelines, we may suspend or close your account information or user activity history with third parties foruntil the purpose of enabling them to deliver their advertisements to you. As described on our Cookie Information page,problematic material is removed. Under such a circumstance, we contract with third-party advertising networkswould only look at the Content in order to deliver relevant Evernote advertisements toyour account if you across the Internet andgive us consent or if necessary to manage our communicationscomply with you. our legal obligations, including to protect the safety of you or any other person.

	In addition, we may share with partners or Service Providers a hashed identifier derived from the personal information you have submitted to us (such as your email address) to serve you ads when you visit partners’	To test and providers’ websites, applications or platforms. We may,improve our product offerings for instance, participate in the Twitter Tailored Audience and Facebook Custom Audience services. To learn more about the privacy controlsour users, we use aggregated data that Twitterdoes not contain any personal information, does not identify any person, and Facebook offer and honor for those respective services, please visit here for Twitter and here for Facebook. You may opt out of certain ad targeting and retargeting services by visiting the Digital Advertising Alliance’s opt-out page, or the Network Advertising Initiative’s opt-out page. We also may share a hashed identifier derived from the personal information you have submittedcannot be connected to us (such as your email address) with Service Providers who help us manage and track the effectiveness of our marketing efforts.any specific user. This policy is not intended to apply to such anonymized/de-identified data. 

IF I’M A MEMBER OF ANHOW DOES EVERNOTE BUSINESS ACCOUNT, CANSHARE OR DISCLOSE MY ACCOUNT ADMINISTRATOR SEE ANY OF MY DATA?INFORMATION?

	An Administrator (“Admin”) of an Evernote Business account has access to all Notes you create in any Notebook associated with that Evernote Business account. The Admin also can see the Evernote Business Notes or Notebooks you’ve shared and with whom you have shared this Content. (The Admin will see the profile name for other members of the Evernote Business account or the contact information for people who are	Evernote is not in the Evernote Business account). An Admin cannot access anybusiness of the Notes in your personal accountselling or any ofrenting your Work Chat Content, however. If domain auto-approval is turned off forinformation. Here are instances when we may disclose your Evernote Business accountinformation — and your personal Evernote service account is associated with your Evernote Business account’s email domain (e.g., [username]@widgets.com), then when you send a Work Chat to someone else with an email address ononly the same email domain as you, then the Admin will know that you sent the Work Chat message but will not be able to view the Content of that message. We do this so an Admin knows who else in your organization may need to be invited to join the Evernote Business account.minimum information necessary: 

	For more 	 We share your information with Service Providers who process data on how your personal Evernote service account works with your Evernote Business account, please review our Help & Learning article on this subject entitled “Are a user's personal notebooks or personal information accessible by other Evernote Business users or Admins?”. behalf, such as credit card processors and customer management systems. For example, these Service Providers help us:

WHAT INFORMATION DOES EVERNOTE SHARE WHEN I USE COLLABORATION FEATURES? 	 Operate, develop, and improve the features and functionality of the Service
 	 Complete your payment transactions
 	 Fulfill your sales and support requests
 	 Communicate with you as described elsewhere in this policy

	The Evernote service has a number of Collaboration Features, and when you use	We require these featuresproviders to collaborateagree to strict data protection requirements in keeping with others, some of the personal information you provide to Evernote, including your statusour privacy policy standards and our commitments under our EU-US Privacy Shield and Swiss-US Privacy Shield certifications as an Evernote service user, may be visible to these other users: discussed below.   

 	 If you share a Note or Notebook, or if you join a shared Note or Notebook, then anyone who has access to that Note or Notebook may see your user profile. (If you have not added any profile information, then you will be identified solely by the	Examples of our service providers include PayPal and Adyen for processing payments from our paid users, Salesforce for helping us with our email address associated with yourcommunications and Evernote Business sales outreach, and analytics providers like Google Analytics. Other service Account.)
 	providers include resellers that we work with to help distribute Evernote. If you initiate or respond topurchase a Work Chat message, then the person with whom you are chatting will be able to view your profile.
 	 InPaid Service from a group Work Chat where you are a recipientreseller instead of a message but you have not responded, only other Evernote service users you are connecteddirectly from Evernote, we may need to will see your user profile. Other people in the group chat will only see theshare limited information with the sender used when sending you the Work Chat message (e.g., email address or telephone number).
 	 If you are an Evernote Business user, other members of your Evernote Business account will see your full Evernote Business account profile. But Evernote service users who are notreseller to ensure accuracy in your Evernote Businesspayment, account will only see your profile namemanagement, and image.delivery of services to you.     

	In addition, anyone who has access to a shared Notebook will be able to see – for each Note in that Notebook – the Note contents,	We do not share your information about where and when the Note was created, as well as the Note history, tags and reminders associated with a particular Note. But when Notes are shared via Work Chat, people with access to the Note will only see the Note contents, plus information about where and when the Note was created.any third parties for their own advertising purposes. 

WHAT GETS SHARED WHEN I USE THIRD PARTY APPS WITH MY EVERNOTE ACCOUNT? 	 Your Content is private unless you decide you want to share it. You may choose to share using public links or through any of the Service’s features that allow you to share or collaborate on Content (“Collaboration Features”). If you choose to share, we may need to take steps to facilitate your collaboration.  

	Some third-party applications and services	There are features in Evernote that work with our Service may ask for permissionallow you to accesspublish and share some of your Content or othernotes and notebooks publicly, but these are optional. Any information about your account. Those applications will providethat you with notice and request your consentpost in order to obtain such accessthese locations, or information. Please consider your selection of such applicationsin our user forum, can be read, collected, and services,used by anyone and your permissions, carefully. We encouragecould enable others to send you unsolicited messages. Evernote enables you to review each party’s contract terms and privacy policy. To learn more about somedetermine whether to post personal or otherwise sensitive information to publicly accessible areas of our site, so you should carefully consider how you use the Service. Evernote is not responsible for any publication or use of any information you choose to post in these applications and what data they may access, visit our Third Party Application Permissions page.locations. 

DO EVERNOTE EMPLOYEES ACCESS OR REVIEW MY NOTES?	When you use Collaboration Features, people you share with may see your user profile. 

	As a rule, Evernote employees do 	 If you have not monitor or viewadded any profile information, then you will be identified by the email address associated with your personal information or Content storedEvernote service account.
 	 If you are an Evernote Business user, other members of your Evernote Business account will see your full Evernote Business account profile. Evernote service users who are not in the Service, but we list below the limited circumstances in which our employees may need to access or review your personal information orEvernote Business account Content: will only see your profile name and image. 

 	 We believe our Terms of Service has been violated and confirmation	In addition, when you use Collaboration Features, the information you share is required or we otherwise have an obligationno longer private to reviewyou. For example, by publishing or sharing any portion of your account Content as described in our TermsContent, you may be enabling each recipient of Service;
 	 We needthe shared material to do so for troubleshooting purposes;
 	 Where necessaryaccess, use, display, perform, distribute, and modify that material. In addition, Evernote enables you to protect the rights, property or personal safetyuse a variety of Evernotethird-party services and its users (includingapplications that interact with the Service, and you should review the access rights you provide to protect against potential spam, malware or other security concerns);those services or
 	 In order to comply with our legal obligations, such applications, as respondingyou may enable them to warrants, court ordersaccess or other legal process. We vigilantly protect the privacy ofextract your account Content and, whenever we determine it possible, we provide youthrough your agreements with notice if we believe we are compelled to comply with a third party’s request forthose parties. More information about your account. Please visit our Information for Authorities page for more information.on the nature of these permissions may be found on our Third Party App Permissions page. 

WHAT DOES EVERNOTE DO WITH MY CONTENT?	Depending on the permission levels you set when sharing Content, anyone who has access to the shared material may be able to see the Content, information about where and when the Content was created, as well as the note history, tags, and reminders associated with a particular note.     

	Evernote also uses 	 In the event of a numbermerger, sale, or reorganization of technologies to help you get the most outall or part of the Service. Our systems automatically analyze your data, including your account Content,our business, information covered by this policy may be transferred in connection with that deal.  
 	 As described on our Cookie Information page, we contract with third-party advertising networks in order to powerdeliver relevant Evernote features andadvertisements to continually improveyou across the Internet and to manage our communications with you. We do not use your Content for these purposes. In addition, we may share with partners or Service Providers a hashed identifier to serve you relevant Evernote ads when you visit partners’ and providers’ websites, applications or platforms. We may, for you. Thisinstance, participate in the Twitter Tailored Audience and Facebook Custom Audience services. To learn more about the privacy controls that Twitter and Facebook offer and honor for those respective services, please visit here for Twitter and here for Facebook. You may include,opt out of certain ad targeting and retargeting services by visiting the Digital Advertising Alliance’s opt-out page, or the Network Advertising Initiative’s opt-out page.
 	 We also may share information about you with third parties whenever you consent to or direct such sharing. This includes, for example: example, if you connect your Evernote account with a third-party app in our App Center.

 	 Making search work the way you want it to;
 	 Showing you information most relevant	Evernote works with a number of third-party applications and services. In some cases, Evernote will partner with another company to howprovide an integration. In addition, in our App Center, you are using the Service atcan find a specific time or location;
 	 Detecting when it looks like you’re making a listnumber of third-party applications and suggest features or tipsservices that might be useful;
 	 Showingwork with Evernote. If you information relevantconnect your Evernote account to a note you are creating or reviewing. The information we showthese third-party services, you may include Notes from your own account, Notes from accounts you are connectedbe giving the partner access to through Evernote Businesssome or Collaboration Features, and third party content that you have elected to receive.all of your data, including, in some cases, your Content. 

	We believe features like these will enhance your experience using the Service. In addition, we may suggest Evernote service features	Providing such access is entirely voluntary, and you’ll receive notice and must consent before such access is granted. You’ll always be able to check which applications or productsservices are authorized to you that we think will help you get the most out of our Service. We do not shareaccess your account Content with anyone for advertising purposes.by visiting the applications page in your account. You’ll also be able to turn off access from connected applications and services whenever you want. 

	In addition, as part of our efforts to protect	Please consider your account and the functionalityselection of the Service, our automated systems may analyze the emails you send tosuch applications and services, and from your Evernote service accountpermissions, carefully. We encourage you to detect spam, malware or other potential security concernsreview each party’s contract terms and privacy policy. To learn more about third-party applications and what data they may block delivery of such emails. access, visit our Third Party Application Permissions page.     

DOESHOW DOES EVERNOTE EVER MAKE ANY OFRESPOND TO LEGAL REQUESTS FOR MY PERSONAL INFORMATION OR CONTENT PUBLIC?INFORMATION?

	No. Please note, however, that certain portions	We vigilantly protect the privacy of the Service, such as user notebooks designated as “public” and our user forum, are open to any online viewer. Anyyour account. We will not disclose your information that you post in these locations can be read, collected and used by anyone and could enable others to send you unsolicited messages. Evernote enables you to determine whetherlaw enforcement or notother governmental authorities unless we believe it is required to post personalcomply with warrants, court orders, subpoenas, or otherwise sensitive informationother lawful government requests. This may include responding to publicly accessible areaslegal requests from jurisdictions outside of our site, so you should carefully consider how you use the Service. EvernoteUnited States where we have a good faith belief that the response is not responsible for any publication or userequired by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards of any Personal Information you choose to post in these locations.due process. 

III. DATA STORAGE AND TRANSFER	We narrowly interpret all information requests, and we only disclose Content in your account that is specifically responsive to a government warrant or where you have provided your explicit consent. In accordance with our user notice policy, we will notify you if we believe we are compelled to comply with a third party’s legal demand for your information, and we routinely push back on government orders to delay user notice that we view as overly broad. You can find more information in our current Transparency Report. 

WHICH EVERNOTE COMPANY IS MY DATA CONTROLLER?	In addition, in rare cases, we may share your information as necessary to investigate or take action regarding illegal activities, suspected fraud, or potential threats against persons, property or the systems on which we operate the Service, or as otherwise necessary to comply with our legal obligations. 

	If you live anywhere other than the United States, Canada or Brazil, please note that not only is Switzerland-based Evernote GmbH the data controller for all information associated with your Evernote service account, but Evernote GmbH is also the data controller for any payment, order, shipping and other information you may have provided if you purchased an item from the Evernote Market, even though such order may have been placed with and fulfilled by U.S.-based Evernote Corporation, as described in our Commercial Terms. HOW CAN I MANAGE MY INFORMATION STORED IN EVERNOTE?

WHERE IS MY DATA STORED AND PROCESSED?	Consistent with our first law of data protection—your data is yours—in most cases, you can manage your information simply by logging into your account and editing your information directly within the Evernote service. 

	When	However, if you use Evernote Software onprefer, you can contact us at compliance@evernote.com to ask us to provide access to, correct, update, or delete your computing device, such as by using one of our downloadable applications, Content you save will be stored locally onpersonal information. Please note that device. Whenwe may ask you syncfor proof of account ownership and/or identity before fulfilling your computing devicerequest. We will comply with such requests to the Service, that Content will be replicated on servers weextent required by applicable law or the US-Swiss Privacy Shield and our Service Providers maintain in the United States.US-EU Privacy Shield. 

	This means that if you store information in or submit data to the Evernote website or Evernote Software and sync such Evernote Software with the Evernote service, you acknowledge your information, including Personal Information and Content, will be transmitted to, hosted and accessed in the United States.	WHAT HAPPENS IF I WANT TO STOP USING EVERNOTE? 

	Data privacy laws or regulations in	You can delete your home country may differ from those inContent at any time, and you can stop using the United States; however,Evernote service at any time. And as we will collect, store and usepromise in our third law of data protection, your Personal Information in accordance with this Privacy Policy and applicable laws, wherever itdata is processed.portable. You can export your notes at any time, as explained here. 

	As described above, if	If you are a resident ofdelete your Content and then sync, it will no longer be accessible to you or others who may access the European Economic Area (“EEA”) or Switzerland,Service. The Evernote GmbH is the data controllerservice’s back-up systems may retain residual copies of your information. As such, when Evernote GmbH transfers your datadeleted Content for up to Evernote Corporation, it does so in compliance with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information. Evernote Corporation has certified that we adhereone year due to the Safe Harbor Privacy Principlesnature of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the US-Swiss Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor.those systems’ operations. 

	If	Evernote provides you have any questions or concerns about our US-Swiss Safe Harbor program, please contact us using the detailswith features that allow you to communicate and collaborate with other users. Please note that deleting your copy of these communications (such as messages) won't delete copies existing in the "Contact Us" section below.accounts of people you were interacting with. 

A SPECIAL NOTE TO CUSTOMERS IN JAPAN	WHAT HAPPENS IF EVERNOTE CLOSES MY ACCOUNT? 

	If you live in Japan, please note that Evernote GmbH is the data controller for all information associated withdeactivates your Evernote service account, but Evernote GmbH also has contractual relationships with third party resellers for the Japan market permitting joint useaccount due to a TOS violation, then you may contact us to request deletion of your personal information with such third parties (including addresses, names, telephone numbers, email addresses, credit card information, as well as the details of shopping transactions in the Evernote Market, subscriptions for a Paid ServiceContent, and related customer support inquiries). Information about our Japan reseller for a Paid Servicewe will be provided to you as part ofevaluate such requests on a contract such reseller will providecase by case basis, pursuant to you.our legal obligations. 

HOW CAN I ACCESS OR CORRECT INFORMATIONWHERE DOES EVERNOTE HOLDS ABOUT ME?STORE MY INFORMATION?

	If	When you wish to (i) access any Personal Information that we hold about you; (ii) request that we correct, amend or delete the Personal Information that we hold about you; or (iii) request that we not use or stop usingEvernote Software on your Personal Information for marketing purposes, you may contact us via email at compliance AT evernote DOT com. We will comply withcomputing device, such requests to the extent requiredas by applicable law or US-Swiss Safe Harbor Principles, and subject to any limitations inusing one of our systems.downloadable applications, some of your data will be stored locally on that device. 

HOW SECURE IS MY DATA?	When you sync your computing device with the Service, that data will be replicated on servers maintained in the United States. This means that if you store information in or submit data to the Evernote website or Evernote Software and sync such Evernote Software with the Evernote service, you acknowledge your personal information will be transmitted to, hosted, and accessed in the United States. 

	Evernote is committed to protecting	Data privacy laws or regulations in your home country may differ from those in the security ofUnited States. We will collect, store, and use your personal information and takes reasonable precautions to protect it. Our Security Overview provides a detailed description of our security program. By using the Evernote service, you agree that our security practices as defined in our Security Overview are sufficient.accordance with this Privacy Policy and applicable laws, wherever it is processed. 

	We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, internet data transmissions, cannot be guaranteed to be 100% secure, and we cannot ensure the security of information during its transmission between you and us. Accordingly, you acknowledge that when you transport such information, you do so at your own risk.	WHICH EVERNOTE COMPANY IS MY DATA CONTROLLER? 

	If you live in Brazil, your data controller is Evernote learns of a security system breach, we may attempt to notifydo Brasil Serviços de Aplicaçōes Ltda. (“Evernote Brasil”). If you and provide information on protective steps, if available, throughlive in the email address that you have provided to us or by posting a notice on our web site and/or via other communication platforms. Depending on where you live, you may have a legal right to receive such noticesUnited States and Canada, your data controller is Evernote Corporation (headquartered in writing.California). If you live anywhere else, your data controller is Switzerland-based Evernote GmbH. 

IV. INFORMATION DELETIONHOW DOES EVERNOTE COMPLY WITH DATA TRANSFER RULES?

WHAT HAPPENS IF I WANT TO STOP USING EVERNOTE?	If you are a resident of the European Economic Area (“EEA”) or Switzerland, please note that we use standard contractual clauses approved by the European Commission to transfer your personal Information from the EEA or Switzerland to the United States and other countries. 

	You can delete Note Content at any time,	In addition, Evernote Corporation has certified its compliance with the EU-US Privacy Shield Framework and you can stop using the Evernote service at any time. If you deactivate your account,Swiss-US Privacy Shield Framework as set forth by the Content in your account will not be deleted unless you purposely delete that information,U.S. Department of Commerce regarding the collection, use, and sync your account before you deactivate your account. Learn how to delete your Content here. Learn how to remove your account and account credentials here. If you deleteretention of personal information and material from a notebookEU member countries and then sync your account, it will no longer be accessible to you or others who may access the Service. The Evernote service’s back-up and archiving systems may retain residual copies of your deleted Content for up to one year due to the nature of those systems’ operations. Switzerland.   

	If you delete your copy of a Work Chat message, this action can't be undone. Please note that deleting your copy of a Work Chat message from your own	The following statements apply to both the personal information Evernote account won’t delete those messagesCorporation receives from individuals or data controllers in the accounts ofEuropean Union and Switzerland, and the procedures discussed may be used by individuals from the people with whom you were chatting.EU and Switzerland. 

WHAT HAPPENS IF EVERNOTE CLOSES MY ACCOUNT?	The Evernote Corporation has certified that in respect of all personal information it receives from the European Union and Switzerland in reliance on the Shield, it will adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity & Purpose Limitation, Access, and Recourse, Enforcement and Liability. To access the Privacy Shield List and to find details of our certification, please visit: https://www.privacyshield.gov/list. 

	If Evernote deactivates your Evernote service account duewe ever need to use your personal information for a Terms of Service violation, then you may contact Evernotepurpose that is materially different to request deletion of your data, and Evernotethe purposes we collected it for or that you later authorize, we will evaluate such requests on a case by case basis, pursuantnotify you and provide you with the opportunity to our legal obligations.opt-out. 

V. CONTACT US	Under the Privacy Shield, Evernote Corporation will remain liable if its third-party service providers process your personal information in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage. 

	Residents of the European Union or Switzerland who believe that their personal information has not been processed in compliance with the Privacy Shield Principles may raise their complaint in the following ways: 

 	 You can contact Evernote Corporation directly using the details in the "How can I contact Evernote?" section in our Privacy Policy. We will respond to your complaint within 45 days of receipt.
 	 We have further committed to refer unresolved privacy complaints under the Privacy Shield to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive a timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information about the scheme. This JAMS service will be provided to complainants free of charge. To file a complaint directly with JAMS, go here: https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim
 	 For residual disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the Privacy Shield's binding arbitration scheme, please see: https://www.privacyshield.gov/article?id=ANNEX-I-introduction. 

	You may have the right to access personal information that we hold about you and request that we correct, amend, or delete it if it is inaccurate or processed in violation of Privacy Shield. Please contact us, as provided above, to make such a request and we will consider it in accordance with the Privacy Shield's Principles. 

	The Federal Trade Commission has investigation and enforcement authority over our compliance with the Privacy Shield. 

	Please note that we may disclose personal information to respond to subpoenas, court orders, legal process, or government requests (including in response to public authorities to meet national security or law enforcement requirements).    

HOW CAN I CONTACT EVERNOTE?

	Evernote welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy or our US-Swiss Safe Harbor certification,Policy, please contact us by email at privacy AT Evernote DOT comprivacy@evernote.com or postal mail at: 

	EVERNOTE CORPORATION
305 Walnut Street
Redwood City, 
CaliforniaCalifornia 94063 USA, USA
Attention: Privacy Team 

	EVERNOTE GMBH
Walchestrasse 
980069
8006 Zurich, 
Switzerland, Switzerland
Attention: Privacy Team 

	EVERNOTE DO BRASIL SERVICOSSERVIÇOS DE APLICACOES LTDA
AvenidaAPLICAÇÕES LTDA.
 Avenida Paulista, no 2.3002300
Andar Pilotis
Edifício Edifício São LuizLuís Gonzaga
CEP: 01310-300,
 CEP: 01310-300 São Paulo, SP 
 Brasil
 ATN: Equipe de Privacidade 

	  
São Paulo/SPBrasil,  
Attention: Privacy Team

GLOSSARY

 	 ACCOUNT HOLDER means the person or entity who has contracted with Evernote as either an individual Basic, Plus, or Premium user or as a Customer as defined in our Evernote Business Agreement.
 	 COLLABORATION FEATURES means any of the Service’s features that allow you to share or collaborate on Content.
 	 CONTENT means the text, images, and other data you choose to input, upload, and store in Evernote. 
 	 END USER means the individual who uses an account on the Evernote service.
 	 EVERNOTE (or sometimes “we” or “us”) means Evernote Corporation and its affiliated companies that also act as data controllers: Evernote GmbH and Evernote Do Brasil Servicos de Aplicaçōes Ltda.
 	 EVERNOTE SERVICE means the Evernote Software (as defined below) and other products, services and websites hosted or made available by Evernote, including our downloadable applications, App Center, User Forum, and Help & Learning pages.
 	 EVERNOTE SOFTWARE means the software hosted on Evernote’s servers and the software we make available to be deployed by you or a third party to enable capturing of Content originating outside the Service, such as Evernote Scannable or Evernote Web Clipper or any of the Evernote software applications for compatible computing devices that enable access and use of the Service through such device
 	 GROUP COMPANIES means Evernote Corporation and its wholly owned subsidiaries, which include Evernote GmbH and Evernote do Brasil Serviços de Aplicaçōes Ltda.
 	 PAID SERVICE means Evernote Plus, Evernote Premium, Evernote Business, and any other Evernote offering for which we collect payment (in the form of currency, Evernote points, coupon codes).

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