LIVE NATION ENTERTAINMENT PRIVACY POLICY - YOUR PRIVACY RIGHTS Effective July 20, 2012 (last updatedMarch 13, 2017)June 8, 2018) THIS PRIVACY POLICY APPLIES TO THE SITES AND APPS WHERE IT APPEARS. This Policy describes how we treat personal information we collect both online and offline. This includes on our websites and in our apps. It also includes at our box offices or in phone or email interactions you have with us. If you live in Canada, please read our Canadian Privacy Policy. Our Privacy Notice has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you: Purchase a ticket from us, we will use the information you provide us to fulfill our obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and When you browse our sites, we use cookies to tailor your experience and hopefully provide you with a seamless experience. Your choices and rights under each scenario are explained in more detail below. Click on "Learn More" under each icon for more information or scroll down to read the full policy. WHAT INFORMATION WE HAVE & WHERE WE GET IT We collect and store different types of information about you when you create an account, buy tickets, contact us, and use our websites, apps and social media. Learn More HOW WE USE YOUR INFORMATION & WHY We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law. Learn More WHO WE SHARE YOUR DATA WITH & WHY We may share your information with the event providers as well as other third parties associated with the service provided. Learn More YOUR CHOICES & RIGHTS Among other rights, you can choose whether to receive marketing from us. You also have the right to access the information we have about you. Learn More LOOKING AFTER YOUR INFORMATION We take steps to try to make sure your information is protected and to delete it securely when we no longer need it. Learn More CONTACT US If you have any questions or feedback about this notice, or how we handle your information, get in touch with us. Learn More WHAT INFORMATION WE HAVE & WHERE WE GET IT ------------------------- WE COLLECT INFORMATION FROM AND ABOUT YOU. CONTACT AND BILLING INFORMATION.For example,When you create an account, buy a ticket or have a ticket transferred to you by a friend, wemightwill collect yournamecontact andstreet address. We might also collectbilling information, such as your name, street address, zip code, email, phone numberor email.and credit card number.PAYMENT AND BILLING INFORMATION. For example, weINFORMATION YOU POST. We collectyour credit card number and zip code wheninformation youbuypost in aticket.public space on our website or on a third-party social media site.INFORMATION YOU POST. For example, weDEMOGRAPHIC INFORMATION. We might collect information like your age range, race, or gender, or information about events youpost in a public space on our website.like or products you buy. Wealsomight collectinformation you post onthis as part of athird-party social media site.survey, for example.DEMOGRAPHICACCESSIBILITY INFORMATION. We may collectinformation likedetails of yourage range, race, or gender. We may collect information about eventshealth requirements if youlike or products you buy. We might collect this as part of a survey, for example.have accessibility requirements when attending events. OTHER INFORMATION. If you use ourwebsite,website or apps, we may collect information about the browser and device you'reusing. We might look at whatusing, your IP address, your location, the site you came from,or whatthe site you visit when you leaveus. We may collect information about your location including your precise location.us, and how you used or didn't use our site or app. We may collect this using technology such as GPS and Wi-Fi.If you use our mobile app, we may also access your device's location in the background. We may collect your device's unique identifier. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might look at how often you use the app and where you downloaded it.WE COLLECT INFORMATION IN DIFFERENT WAYS. WE COLLECT INFORMATION DIRECTLY FROM YOU. For example, if you buy tickets or register for apromotion or buy tickets.promotion. We also collect information if you post a comment on our websites or ask us a question. WE COLLECT INFORMATION FROM YOU PASSIVELY. We use tracking tools like browser cookies and web beacons. To learn more about these tools and to control them, please click here. We also collect information from ourmobileapps. WE GET INFORMATION ABOUT YOU FROM THIRD PARTIES. For example, if you usean integrateda social media featureonwithin our websites ormobile applications. The third-partyapps or post to a social media platform, the social media site will give uscertainsome information about you.This could include your name and email address. Your activities on our sites and apps may be posted to the social media platforms.HOW WE USE YOUR INFORMATION & WHY ------------------------- WE USE INFORMATION AS DISCLOSED AND DESCRIBED HERE. WE USE INFORMATION TO PROVIDE YOU WITH PRODUCTS AND SERVICES. We use your information to process your order and provide you with customer support. This includes sending you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms. WE USE INFORMATION TO RESPOND TO YOUR REQUESTS OR QUESTIONS. For example, we might use your information to confirm your registration for an event or contest. You may give us your friend's information, for example via our referral service to tell a friend about our website or to purchase a gift card. We will only use your friend's information to provide services you requested. Your friend may contact us at privacy@livenation.com to ask us to delete their information. WE USE INFORMATION TO IMPROVE OUR PRODUCTS AND SERVICES. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.WE USE INFORMATION TO LOOK AT SITE TRENDS AND CUSTOMER INTERESTS. WeWe may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. WE USE INFORMATION FOR SECURITY PURPOSES. Wemayuse information to protect our company, our customers, or our websites. This includes to detect or prevent unlawful behavior. WE USE INFORMATION FOR MARKETING PURPOSES. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter. To learn about your choices for these communications, read the choices section below. WE MAY ALSO USE PUSH NOTIFICATIONS ON OUR MOBILE APPS. We may use push notifications and your location informationonin ourmobileapps to send you alerts regarding local events.WE USE INFORMATION TO SEND YOU TRANSACTIONAL COMMUNICATIONS. For example, we might send you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.WE USE INFORMATION AS OTHERWISE PERMITTED BY LAW OR AS WE MAY NOTIFY YOU. We keeppersonalyour information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and otherwise required by law. WHO WE SHARE YOUR DATA WITH & WHY ------------------------- WE MAY SHARE INFORMATION WITH THIRD PARTIES. WE WILL SHARE INFORMATION WITHIN THE LIVE NATION FAMILY OF COMPANIES. This may include Ticketmaster and Live Nation-owned or operated venues, for example. WE WILL SHARE INFORMATION WITH THIRD PARTIES WHO PERFORM SERVICES ON OUR BEHALF. For example, we share information with vendors who help us manage ouronline registration processIT infrastructure or who fulfill your purchases. Some vendors may be located outside of the United States. WE WILL SHARE INFORMATION WITH OUR BUSINESS PARTNERS. This includes a third party who provides an event such as the artist, promoter or team, or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies, which may include sending you marketing communications. You should read those polices to learn how they treat your information. WE WILL SHARE INFORMATION WITH THIRD PARTIES WHO SELL PRODUCTS OR SERVICES TO YOU. We will disclose your information to a ticket buyer or seller for order fulfillment purposes if you buy or sell tickets via our resale platform, or with a third party who provides you with ticket insurance or merchandise, for example. WE MAY SHARE INFORMATION IF WE THINK WE HAVE TO IN ORDER TO COMPLY WITH THE LAW OR TO PROTECT OURSELVES. For example, we will share information to respond to a court order or subpoena. We may also shareitinformation if a government agency or investigatory bodyrequests.requests it. Or, we might also share information when we are investigating potential fraud.This might include fraud we think has happened during a sweepstakes or promotion.WE MAY SHARE INFORMATION WITH ANY SUCCESSOR TO ALL OR PART OF OUR BUSINESS. For example, if part of our business is sold we may give our customer list as part of that transaction. WE MAY SHARE YOUR INFORMATION FOR REASONS NOT DESCRIBED IN THIS POLICY. We will tell you before we do this. YOUR CHOICES & RIGHTS ------------------------- YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION. YOU CAN OPT OUT OF RECEIVING OUR MARKETING EMAILS. To stop receiving our promotional emails, click here or follow the instructions in anypromotional messagemarketing email you get from us.Your device settings should provide you with instructions on how to turn off push notifications.You can also change your preferences in your account. It may take about ten days to process your request.Don't worry!Even if you opt out of getting marketingmessages,emails, we will still be sure to send you transactional messages. For example, we may still contact you about your orders. YOU CAN MODIFY INFORMATION YOU HAVE GIVEN US. To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days. YOU CAN CONTROL COOKIES AND TRACKING TOOLS. To learn how to manage how we - and our vendors - use cookies and other tracking tools, please click here. YOU CAN CONTROL TOOLS ON YOUR MOBILE DEVICES. For example, you can turn off the GPS locator or push notifications on yourphone. Each push notification has an "unsubscribe" link.device. YOUR CALIFORNIA PRIVACY RIGHTS. If you live in California and have an established business relationship with us, you can email us to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.To exerciseMention in yourrights, you canemailus or write to us at the address below. Mention in your letterthat you are making a "California Shine the Light" inquiry. We will respond within 30 days.THESEOUR SITES AND APPS ARE NOT INTENDED FOR CHILDREN. Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us here. You can also write to us at the address listed at the end of this policy. Please mark your inquiries "COPPA Information Request."Parents, you can also learn more about how to protect your children's privacy online here.LOOKING AFTER YOUR INFORMATION ------------------------- WE USE STANDARD SECURITY MEASURES. We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe.We encourage you to use caution when using the Internet. This includes not sharing your passwords.If you think that an unauthorized account has been created using your name, contact us at the address below. Click on the Truste seal to view our current certification status. WE STORE INFORMATION BOTH IN AND OUTSIDE OF THE UNITED STATES. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject toU.S.United States laws, which may not afford the same level of protection of those in your country. WE MAY LINK TO THIRD PARTY SITES OR SERVICES WE DON'T CONTROL. If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. Our site may also serve third-party content that contains their own cookies or tracking technologies. To learn more, click here. We do not control the use of those technologies. CONTACT US ------------------------- FEEL FREE TO CONTACT US IF YOU HAVE MORE QUESTIONS. If you have any questions about this Policy or other privacy concerns, you can email us at privacy@livenation.com. Please do not include your credit card number or other sensitive information in your email. You can also write us at: Live Nation Entertainment, Inc. 9348 Civic Center Drive Beverly Hills, CA 90210 Attention: Privacy Officer, Legal If you are not satisfied with our response, you can contact our third party dispute resolution provider here. WHAT WE WILL DO IF THERE IS AN UPDATE TO THIS POLICY. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as may be required by law. We will also post an updated copy on our website. Please check our site periodically for updates. (c)20172018 Live Nation Entertainment, Inc. All rights reserved.
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