Revision History
USBank.com - Online Risk-Free Guarantee
Show other documents from USBank.com
Version Comments
Changes to the section "What it means".
This document has been renamed to "Online Risk-Free Guarantee" and completely rewritten.
Sections updated: "1. Types of Information We Collect", "5. Online Tracking and Advertising", "8. Data Security and Online Risk-Free Guarantee", and "11. External Aggregation Services".
Reference to the Frequently Asked Questions portion of the Website has been removed.
Very important changes made concerning your privacy. One example: "We may also receive information about you from other online and offline sources, such as public databases, social media platforms and other third parties". Apparently these changes are "Effective September 2014" but have been captured on November 6, 2014.
This is the initial version that ParanoidPaul captured. It is not necessarily the first version of the document.
U.S. BANK ONLINE AND MOBILE SECURITY

OUR ONLINE RISK-FREE GUARANTEE

	We're so confident in our online and mobile security, we put it in writing.                        

WHAT IT MEANS

 	 Our Online Risk-Free Guarantee protects you from liability for unauthorized use of your accounts in U.S. Bank Online Banking and the U.S. Bank Mobile App.
 	 The guarantee covers unauthorized transfers to or from your consumer accounts (those used for personal, family or household purposes) initiated via usbank.com or the U.S. Bank Mobile App. These include internal and external transfers; deposits via Mobile Check Deposit; Bill Pay payments; and Zelle® transactions.
 	 U.S. Bank will cover 100% of losses from unauthorized online and mobile transactions, provided you report them to us promptly.promptly. If you should notice that something's not right, contact us immediately at 800.USBANKS (872.2657).

	These protections are subject to certain restrictions, and may not apply to commercial and small business accounts.   

WHAT IT DOESN'T MEAN

	Caution and good judgment are essential when entering into any financial transaction. We won’t accept responsibility for losses you incur as a result of carelessness or negligence on your part. For example, if you make a Zelle payment to an unfamiliar individual in exchange for the delivery of a product or service, and the product or service is not delivered as promised, or is delivered in a form that does not meet your expectations (damaged, unusable, counterfeit or otherwise), the Online Risk-Free Guarantee does not apply. For this reason, we explicitly advise you to enter into online or mobile transactions ONLY with people you know and trust.

YOUR RESPONSIBILITIES UNDER THE GUARANTEE

 	 Never reveal your personal ID, password or other credentials to any person or third party. By providing such credentials to any person or third party, you authorize them to initiate transfers to or from your account; hence, these transactions are not considered “unauthorized.”
 	 Alert us within 60 days after we first deliver a statement to you that discloses an unauthorized transaction.
 	 Conduct your financial transactions in a prudent and responsible manner, taking reasonable precautions to avoid being scammed or defrauded.

-------------------------

If you'd like to be notified when USBank.com makes updates to documents like this, choose which ones you'd like to subscribe to today (it's free!).