Revision History
BestBuy.ca - Online Policies
Show other documents from BestBuy.ca
Version Comments
The section "Accessibility Policies and Plan" has been removed.
Visa Debit has been added to the methods of payment.
Terms updated concerning the lowest price guarantee; Methods of payment updated; Misprints section removed; "Errors or Misprints" section updated; Delivery terms updated.
The Promotional Pricing section has been updated to exclude items sold by Marketplace sellers.
This is the initial version that ParanoidPaul captured. It is not necessarily the first version of the document.
Indicates that the document has been updated silently, without a change to the posted "last modified" date!
ONLINE POLICIES

 	 Our Lowest Price Guarantee 
 	 Methods of Payment 
 	 Exchanging or Returning Products Purchased Online 
 	 Promotional Pricing 
 	 Purchasing by Minors 
 	 Advertising Rebate Policy 
 	 Errors or misprints 
 	 Delivery 
 	 Accessibility Policy and Plan 

OUR LOWEST PRICE GUARANTEE

	Whether you shop in-store or online, our Lowest Price Guarantee ensures that you get the best price on all Best Buy products. 

	Should you find a lower price in-store, in print or online from an authorized Canadian dealer we will beat it by 10% of the difference. Tell us which competitor is offering the lower price; we will verify the price and that the item is in stock and available for immediate sale and delivery. 

	For previous purchases, should you find a lower price in-store, in print or online from an authorized Canadian dealer we will beat it by 10% of the difference. Present us with your original receipt within 30 days of purchase. Tell us which competitor is offering the lower price; we will verify the price and that the item is in stock and available for immediate sale and delivery. 

	If our own price is reduced, present us with your original receipt within 30 days of purchase and we will refund the difference. 

	If you purchased the item from BestBuy.ca and there is no Best Buy store in your area, just contact us — we’re here to help. 

	Here are some terms and conditions: 

	The item must be of the same brand and model and located in Canada. The item must be new and factory sealed and subject to a manufacturer's warranty applicable in Canada. The item must be sold by an authorized dealer located in Canada. Competitors’ prices must be in Canadian dollars and will be adjusted for any fees, taxes or other charges such as environmental handling fees and shipping. 

	Our Lowest Price Guarantee does not apply to advertising errors or misprints, Marketplace sales, Miele product, Black Friday, Cyber Monday and Boxing Day prices, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, OEM products, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances, and financing offers. 

	The terms and conditions of the Lowest Price Guarantee are subject to change without notice. 

	Read our Lowest Price Guarantee help topic to learn more. 

	Top of the page 

METHODS OF PAYMENT

	It's easy to make a purchase at BestBuy.ca. You can pay for your order with a Best Buy gift card or eGift Card, Best Buy credit card, Visa, Visa Debit, MasterCard, American Express issued from both Canadian and American financial institutions, or PayPal. 

	Top of the page 

EXCHANGING OR RETURNING PRODUCTS PURCHASED ONLINE

	Please refer to our full Return Policy.  

	Top of the page  

PROMOTIONAL PRICING

	All of Best Buy’s price changes take effect as of midnight (12am) PST on the advertised date. This also applies to special promotional events (such as Online Only Events), unless otherwise indicated. This excludes items sold by Marketplace sellers. 

	Top of the page 

PURCHASING BY MINORS

	For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you. 

	Top of the page 

ADVERTISING REBATE POLICY

	Any applicable taxes are calculated and payable on the price before rebate. Applicable postage must be paid on mail-in rebates. Rebates payable in US dollars are subject to currency fluctuations and may be subject to Canadian bank processing fees. Best Buy is not responsible for manufacturer mail-in rebates. 

	Top of the page 

ERRORS OR MISPRINTS

	We strive to prevent errors. How we fix them depends on the error. If we find that a product description is incorrect, for example, we'll correct it. 

	In general, you should know that prices and availability are subject to change without notice. Errors will be corrected where discovered. Best Buy reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and your credit card charged, as permitted by law. If your credit card has already been charged for the purchase and your order is canceled, BestBuy.ca will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. 

	While Best Buy takes steps to ensure the accuracy and completeness of product and third-party services information provided, please refer to the originator of the information (e.g., the manufacturer) for complete product details. 

	See our Conditions of Use for more information 

	Top of the page 

DELIVERY

	For items sold and shipped by Best Buy, delivery is subject to warehouse availability. Out of stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration. For Marketplace items, Best Buy is not responsible for shipping or delivery. Sellers are expected to ship products within 2 business days of receiving the order and Best Buy will allow sellers up to 7 days to ship an item once an order is placed before it will be cancelled. 

	Top of the page 

	 Learn more about Policies

If you'd like to be notified when BestBuy.ca makes updates to documents like this, choose which ones you'd like to subscribe to today (it's free!).