Revision History - Privacy Statement
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A new version has been posted, now under the xfinity domain.
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The changes published on March 4th 2016 have been reverted.
Two new "opt out" links have been added.
The "ONLINE TRACKING POLICY" section has been updated.
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PRIVACY PRACTICES AND FEEDBACK	Welcome to this website, a service of Comcast Corporation and its subsidiaries ("Comcast"). This Privacy Policy explains how Comcast collects and uses data when you use this website or other websites that link to this Privacy Policy. 

	Welcome to this website, a service of Comcast Corporation and its subsidiaries (collectively, "Comcast," "we," or "us"). This statement discloses the privacy practices for this website only, including an explanation of:   	 THE COMCAST SERVICES COVERED BY THIS PRIVACY POLICY

 	 the categories of personally identifiable information about	If you that may be collected; how the information is used; 
 	 how we collect and use non-personally identifiable informationhave question about your use of the website; 
 	 the categories of persons or entities with whom the information may be shared; 
 	 the choices that are available to you regarding collection, use, and distribution of the information; 
 	 how you can opt in or out of Comcast promotional e-mail; 
 	 the kind of security procedures that are in place to protect the loss, misuse or alteration of information; 
 	 how you can review and request changes to the information; 
 	 how we notify visitors and users of this website of changes to this privacy statement; and 
 	 the privacy policies that apply to subscribersPrivacy Policy, send an e-mail to each Comcast product and service.          

	Questions regarding this statement should be directed to Comcast through one of the Contact Us forms you will find on the website, or by mailing a notice to:THE COMCAST SERVICES COVERED BY THIS PRIVACY POLICY

	 This Privacy Policy applies to the website at and to other the Comcast Corporation
 One Comcast Center
 Philadelphia, PA 19103 
 Attention: Comcast.comor Xfinity-branded websites that link to this Privacy Feedback Policy, including The privacy policy that applies to Comcast’s television, Internet, voice, and home security services is available at:; the privacy policy for Xfinity web services, which includes and Xfinity mobile apps, is available at; and the privacy policy that applies to Xfinity Mobile is available at  


	A special note about children: This website is not directed to children under	Comcast collects the agefollowing types of 13, and Comcast does not knowingly collect personally identifiable informationdata from anyone under the ageusers of 18 on this website unless expressly specified onwebsite: (1) the appropriate pages of the website. However, some pages of the website may be of interest to children. On those pages, Comcast or its service providers may provide a special notice or other information describing any additional privacy protections that may apply. Children should always get permission from a parent or legal guardian before sending any information about themselvesdata visitors and users voluntarily submit (such as their names,through order forms to purchase products and services, or by providing an e-mail addresses,address to receive newsletters, for example); and telephone numbers) over the Internet,(2) connection, activity, and usage data, which Comcast records when visitors and users navigate to usand around this website. Some of this data is personal data that identifies a particular person like an e-mail address or to anyone else.telephone number. But most of this data is not personal and identifies connections and devices by, for example, by Internet protocol addresses and cookies. 

What Categories Of Personally Identifiable Information Do	If you initially purchase products and services on, we collect your first and last name, e-mail address, street address, zip code, and phone number. We Collect?may also collect payment card data and ask for your social security number in order to run a credit check. On other Comcast websites, we only request your e-mail address so that we can send newsletters to you. 

	The information collected by Comcast falls into two categories: (1) information voluntarily supplied by visitors to and users of the website and (2) tracking information recorded as visitors and users navigate through the website. Some of this information is personally identifiable information, but much of it is not. Personally identifiable information is information that identifies a particular person. HOW COMCAST USES THE DATA IT COLLECTS

	To make use of some features on our website visitors and users need	Comcast uses collected data, including personal data, to registerdetermine which products and provide certain information as part of the registration process. We may ask, for example, for your name, e-mail address, street address, zip code, and, if you wishservices to automate payments, financial account information. We might also request information about your residence, television, and computer, for example, in order to process your request for new service or make changesoffer to existing service. In addition, we may ask you for information about your interests in television viewing, sports, personal finance, the performing arts, and the like. The information you supply will helpon what terms. This data also helps us to offer you more personalized features, complete the particular function of the website you are using, and tailor ourthe website to your interests to make it more useful to you. Our systems will remember some of this information the next time you log in andWe also use our website, but you can always review and change your information by following the instructions below under Changespersonal data to Information in this statement.fulfill your orders for products and services. 

	The more	Whenever you tell us about yourself, the more value we can offer you. Supplying this information is entirely voluntary. But if you choose not to supply the information, we may be unable to provide you with the products and services we make available to other users of and visitors to our website. And you will not be able to order selected products or services, or automate payments, over our website unless you provide certain personally identifiable information about yourself. When you submit any personally identifiable information overpersonal data through this website, Comcast (i) will use the information forthat personal data for: (1) the purposes described atwe disclose on the timewebsite when Comcast asks you to submit it (forthe data (such as, for example, to process your name, address, telephone number, and e-mail address provided while ordering onepurchase of our productsa new subscription to Comcast’s services or services will be used in connection with the processing and fulfillment of your order) and (ii) may use the information to contactsend you e-mail newsletters); or (2) to makesend you aware ofmarketing communications, promotions, or other communications about Comcast’s products and services of interest. Of course, if you want to remain completely anonymous, you're still free to take advantage of the publicly available content on our website without registration.  services. 


	Some of	Comcast considers the third partypersonal data it collects on this website to be confidential. Comcast may sometimes provide personal data to its affiliates or to third-party service providers that help Comcast usesprovide this website to you. When Comcast shares personal data with third parties, it requires them to deliver services, contentkeep personal data confidential and advertising may collect information on this website, as disclosed in this privacy policy. This information may include personally identifiable information or may be used to contactuse the data only to provide the services to which you online.  subscribe and to provide support for this website. 

	As stated below	To make Comcast’s website more valuable to users, Comcast may offer some features in conjunction with other providers. For example, when you click on certain functions on this privacy policy, in the section titled "What do we dowebsite, such as to personalize your use of this website and the advertisements thatlog-in to a shareholder account, you may be presentedre-directed to you on other websites?" wea website that is not operated by Comcast and our service providers may also use cookies to deliver relevant advertisingbe subject to a privacy policy that is different than this one. Once you whenleave this website, any information you visit other websites, including advertising basedprovide is governed by the privacy policies that appear on the products and serviceswebsite to which you viewed on this website.  have navigated. You should read those privacy policies to understand how those sites use your information. 

	Comcast is participating in the World Wide Web Consortium's (W3C)may be required by law or legal process to develop a "Do Not Track" Standard. Since the definitionsdisclose certain personal data to Comcast’s lawyers, to third parties in connection with litigation, or to law enforcement personnel. Comcast will disclose personal data in compliance with applicable laws. We may provide this information without your consent and rules forwithout notice to you when we are required to do so in order to comply with a valid legal process such as a standard have not yet been defined, Comcast does not yet respond to "Do Not Track" signals sent from browsers.  subpoena, court order, or search warrant. 

	You may opt out of receiving cookies from the companies that provide services on this website by going to You may opt out of receiving promotional email or direct mail from Comcast based on your visits to this website by going to our Preference Center at and following the instructions there. You may also contact Comcast at 1-800-XFINITY to ask to be placed on our do not mail list.  COOKIES AND SITE ANALYTICS

	Comcast's affiliated websites are members of the Digital Advertising Alliance (DAA), which permits you	Comcast and its service providers use technologies such as cookies and similar methods to opt out of receiving online behavioral advertisingcollect information on this website. A cookie is a small file stored on your computer or device that is used by making choices at . We comply withyour browser or Adobe Flash Player, for example. Cookies enable Comcast to perform various functions on this website, such as to track the rulesnumber of visitors to the DAA's ad choices program.  website, analyze how well our website is performing, make sure this website is running properly, and to allow you to use the shopping cart when you order products and services. You can control most cookies and similar technologies through your browser by adjusting its privacy and security settings. If you block or restrict cookies, some functionality on this website may not work properly. 

What Categories Of Persons Or Entities Do We Share Personally Identifiable Information With?	We may also use software technology on this website called clear gifs (sometimes referred to as "web beacons") to help us collect data about user activity. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. 

	We consider the personally identifiable information contained in our business records to be confidential. We may sometimes disclose personally identifiable information about you to our affiliates or to others who work for us. We may also disclose personally identifiable information about you to service providers and vendors, and to others who provide products and services to us. For example, when you use certain functions on this website you may notice that the website actually collecting or processing the information may be other than a Comcast website. We may be required by law or legal process to disclose certain personally identifiable information about you to lawyers and parties in connection with litigation and to law enforcement personnel. For example, we may be required by law to disclose personally identifiable information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant. DO NOT TRACK DISCLOSURE

	What Do We Do To Personalize Your Use Of This Website And The Advertisements That May Be Presented To You On Other Websites?	The World Wide Web Consortium (W3C) currently is engaged in a process to develop a “Do Not Track” Standard. Comcast’s websites do not currently respond to “Do Not Track” signals sent from browsers. 

	We, or our advertising providers, may automatically deliver ads for third-party products as well as promotions and offers for our own products and services, to all users of this website, whether the users are registered or not, based on non-personal information including: (i) the IP address associated with your computer for purposes of determining your approximate geographic location; (ii) the type of web page that is being displayed, such as a page about Xfinity Internet; or (iii) the content on the page that is shown, such as an FAQ about programming your DVR. Because this activity automatically applies to all users and it is purely contextual, this type of content delivery cannot be customized or controlled by individual users. MARKETING

	To help make our website more responsive	Comcast, or its third party service providers, may automatically deliver marketing, promotions, and offers for Comcast’s products and services to the needs of our users and visitors, we use a standard feature of browser software called a "cookie." We use cookies to help us tailor ourthis website tobased on data such as: (i) the Internet protocol address associated with your needs, to delivercomputer for purposes of determining your approximate geographic location; (ii) the type of web page that is being displayed, such as a better, more personalized service, andpage about Xfinity Internet or a page about Xfinity Mobile; or (iii) the content on the page that is shown. This activity automatically applies to remember certain choices you've madeall users and is purely contextual, so you don't have to re-enter cannot be customized or managed by individual users. 

	Comcast uses cookies, among other things, to remember your username	Sometimes Comcast offers different subscription plans in different areas of the country for our products and password, ifservices. When you choose to store them, fromvisit this website, we may use the home page of the website at, as well asIP address associated with your computer to remember some ofdetermine your personalization preferencesgeneral geographic location so that we can show you offers for products and website features. Comcast does not storeservices available in your nameregion. When you are interested in a specific product or other personal information in cookies. Youservice, we may read about enabling, disabling, and deleting cookies at at any time by searching for "cookie" and clicking on the link for the topicalso ask you wish to read. Of course, if you set your browser notenter an address or zip code to accept cookiesdetermine exactly which offer, product, or you delete them, you may not be ableservice is available to take advantage of the personalized features enjoyed by other visitors to and users of our 

	The cookies we use don't directly identify visitors to or users of our website as particular persons. Rather, they contain information sufficient to simplify and improve a visitor's or user's experience on our website. For example, we may use session-based cookies to track the pages on our website visited by our users. We can build a better website if we know which pages our users are visiting and how often. Or, we may use persistent cookies to simplify access to a user's account information over our website, for example. CHOICES YOU MAY MAKE ABOUT COLLECTION, USE, AND SHARING OF PERSONAL DATA

	In connection with the standard operation of Comcast's systems, certain non-personally identifiable information about visitors	Some Comcast websites that link to this website is recorded. This information is used primarilyPrivacy Policy may allow you to tailor and enhance visitors' experience usingsubmit your e-mail address for the website. We may use this information inpurpose of receiving newsletters from Comcast. Most e-mail newsletters that you receive will include an aggregate, non-personally identifiable form to, among other things, measure“unsubscribe” function that allows you to ask Comcast to stop sending the usee-mail newsletters to you. In addition, you may choose to opt-in or opt-out of our website and determine whichreceiving promotional e-mails about Comcast’s products and services areby going to the most popular with website visitors.web page located at and following the instructions there. You may also opt-out of receiving marketing or promotional postal mail from Comcast if you contact Comcast at 1-800-COMCAST and ask us to put your name on our “do not mail” list. 

	We may also use one or more advertising network providers and/or other audience segmenting technology providers to help present advertisements or other content on this website and other websites that display Comcast advertisements. These providers uses cookies, web beacons, or similar technologies on your computer or mobile or other device to serve you advertisements or content tailored to interests you have shown by browsing on this and other websites you have visited. It also helps determine whether you have seen a particular advertisement or content before and in order to avoid sending you duplicates. In doing so, these providers collect non-personally identifiable information such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other click stream data. When you visit this website, these providers may use cookies or web beacons to note which product and service descriptions your browser visited. When you are presented with Comcast advertisements on other websites, we or these providers may use that information to select advertisements related to your interests. This is intended to provide you with an additional opportunity to look at Comcast offerings that may be of interest to you. The use of cookies, web beacons, or similar technologies by these providers is subject to their own privacy policies, not Comcast's privacy policy for this website. If you do not want the benefits of the cookies used by these providers, you may opt-out of them by visiting or by visiting their opt-out pages. The advertising network providers and/or audience segmenting technology providers that may collect information about your use of this website, and links to their opt-out pages, are available using the hyperlink below: SECURITY

 Advertising Networks	Comcast follows generally-accepted industry standards to protect the personal data submitted to Comcast, both during transmission and Other Technology Providers

once Comcast receives it. However, no method of transmission over the Internet or method of electronic storage is entirely secure. 

 Sometimes	As an additional security precaution, neither Comcast offers different versionsnor any of and subscription plans for our products and services in different areas of the country. Whenauthorized service providers will ask you visit this website, we may use the internet protocol address associated with your computer to try to determine your general geographic area so that we can show you about the general offers for products and services that are available in your region. When you are interestedComcast password in a specific productan email, over the telephone, or service, we may also invite you to enterin an address to determine exactly which offer, productonline support forum or service is availablechat. Do not give your Comcast password to you. If you are already a Comcast customer and you loganyone in to your account, we will use the address associated with your account to select available offers.any of these places. 

Where Do We Permit Visitors And Users To Opt In Or Out Of Comcast Promotional E-Mail Or Direct Mail?CHANGES TO PERSONAL DATA

	You may choose to receive, or not receive, promotional e-mails about Comcast's products and services by going to the Internet web	If you have submitted personal data on Comcast’s investor information page located at to receive alerts and following the instructions there. Ifinformation, you have otherwise provided your e-mail addressmay visit that page to Comcast,update or Comcast has already obtained it, then Comcast may have already contacted you about receiving promotional e-mails separately. You may contact Comcast at 1-800-COMCAST to ask us to putedit your name on our internal company "do not mail" list so that you do not receive marketing or promotional postal mail from us or made at our request.personal data. 


	To make our website more valuable	The websites that link to our visitors, we may offer some featuresthis Privacy Policy are for users located in conjunction with other providers. Our website may also include links to other websites whose privacy policies and practices we don't control. Oncethe United States. If you leave ouruse this website from outside of the United States, then by linkingproviding any data to Comcast over this website or through another one (you can tell wheredirect communication with Comcast, you are by checkingunderstand and consent to the address - knowncollection, use, processing, sharing, and disclosure of your personal data as a URL -described in this Privacy Policy. You also consent to the location bar on your browser), usetransfer of any information you provide is governed byyour personal data to the privacy policy ofUnited States for this collection, use, processing, and disclosure. The European Commission has determined that the operatorUnited States does not provide an adequate level of the website you're visiting. That policyprotection to personal data and it may differ from ours. If you can't findnot offer the privacy policysame level of any of these websites via a link fromdata protection as the site's homepage,country in which you should contactreside, whether that country is in the website directly for more information.  

SecurityEuropean Economic Area or elsewhere outside of the United States. 

	All information gathered on our website is stored within a database accessible only to Comcast and its specifically authorized contractors and vendors. However, as effective as any security measure implemented by Comcast may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. If you don't want us to know any particular information about you, don't include it in anything that you submit or post to this website or send to us in e-mail.  CHILDREN

Changes To Information	Comcast does not knowingly collect personal data from anyone under the age of 13 through this website, and this website is not directed to children under the age of 13. Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, email addresses, and telephone numbers) over the Internet, to Comcast, or to anyone else. 

	You may review and change personally identifiable information that you provide to us through this website by returning to the pages where you entered it, and reviewing or changing the information directly. You may also request changes to some information, such as billing and account information if you are a Comcast customer, by calling Comcast at 1-800-COMCAST, if you are able to verify your identity using a Comcast account number, personal identification number or PIN, or another identifier requested by Comcast. CHANGE OF OWNERSHIP OR OTHER BUSINESS TRANSITION

Changes To This Privacy Statement	If Comcast enters into a business transition, such as a merger, acquisition, or the sale of all or part of its assets, your personal data will likely be part of the assets transferred. We will notify you if this happens if we have a means to contact you and we are required to provide you with notice. 

	We may change this privacy statement from time to time. If we change this privacy statement at some point in the future, we'll post the changes on our website and by continuing to use the website after we post any changes, you accept and agree to this privacy statement, as modified. CHANGES TO THIS PRIVACY POLICY

Privacy Policies For Comcast Products And Services	Comcast reserves the right to change this Privacy Policy. When we change it, we will make a copy of it available to you by posting it at and at, or through other methods. If we make material changes to this Privacy Policy, we will make you aware of them where we post the updated policy and may also notify you by other reasonable methods that we select. If we make material changes to this Privacy Policy that will result in a new use, disclosure, or permission of access to your personal data that we previously collected and stored, we will obtain any consent that may be required by law. 

	This privacy statement discloses the privacy practices for	You understand and agree that if you use this website only.after the effective date of the updated Privacy Policy, Comcast supplies a copyconsiders your use as acceptance of the privacy notice that applies to our cable television, high-speed Internet, and phone products and services separately to our subscribers. You may also view this privacy notice at at any time by searching for "privacy policy" and clicking on the link for the privacy 

	Effective: January 13, 2014	EFFECTIVE DATE: DECEMBER 19TH, 2017

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