VISITOR AGREEMENTCOMCAST WEBSITE TERMS OF SERVICE Welcome to this website, a service of Comcast Corporation and its subsidiaries(collectively, "Comcast," "we," or "us").(together known as "Comcast"). Please readthis Visitor Agreementthese Terms of Service (these “Terms”) before you use this website. By using this website, you agree tothis Visitor Agreement. We may change the terms of this Visitor Agreement from time to time. By continuing to use the website after we post any changes, you accept and agree to this Visitor Agreement, as modified.these Terms.This Visitor Agreement appliesThese Terms apply to thewebsite(s) ownedwebsite at corporate.comcast.com andoperated byto other the Comcaston which it is posted. Some Comcast websites may have differentoradditional visitor agreements,Xfinity-branded websites that link to these Terms, including www.xfinity.com. The termsof use, subscriber agreements, privacy policies, or otherthat apply to Comcast's television, Internet, voice, and home security services are available at: www.xfinity.com/Corporate/Customers/Policies/SubscriberAgreement; the terms that apply to Xfinity Web Services, which includes my.xfinity.com andpolicies. Those agreements, terms,Xfinity mobile apps, are available at my.xfinity.com/terms; andpoliciesthe terms that apply tothose websites. By accessing any other Comcast website, you agree to that website’s applicable visitor agreement, terms of use, subscriber agreement, privacy policy, or other terms and policies.Xfinity Mobile services are available at www.xfinity.com/mobile/policies/customer-agreement. NOTE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND ARE LOCATED BELOW UNDER THE HEADING “BINDING ARBITRATION.” YOU MAY ELECT TO OPT OUT OF ARBITRATION IN ACCORDANCE WITH THE TERMS OF THE BINDING ARBITRATION PROVISION BELOW. PRIVACY Comcast respects the privacy ofour visitors to andthe users of this website. To understand how Comcast collects and uses information from this website,pleasereviewourthe Comcast Website PrivacyStatementPolicy located at:http://www.xfinity.com/corporate/legal/privacyStatement.www.xfinity.com/corporate/legal/privacyStatement.FEEDBACKCONTENT APPEARING ON THIS WEBSITEWe invite you to send in your questions or comments aboutYou may access content and information on this website,or to bring to our attention any material you believe tosuch as text, video, audio, multimedia, and photographs (the "CONTENT"). This Content may beinaccurate. You may communicate with us directlyowned by Comcast, byusingother companies that give Comcast the“Feedback” or “Contact Us” (or similar) forms on this website and following the instructions found there. We ask that you limit your feedback to these items. Comcast does not solicit, and does not wantright toreceive, submissions containing product, service,distribute their Content (like movie studios), or by otherbusiness ideas, works, inventions, ideas for television programs or movies, or scriptsusers ofany kind. If we receive these submissions, we will deem them to be submitted onthis website. Comcast grants you anon-confidential basislimited, non-exclusive, andthey will becomenon-assignable license to view thesole property of Comcast. Comcast may, in its sole discretion, perpetuallyContent andirrevocably reproduce, use, publish, modify, disclose, distribute, or otherwiseto use this website for personal, non-commercial purposes as set forth in thesesubmissions in any way andTerms. Except forany purpose, without payment of a royalty or other compensationthe limited licenses expressly granted toyou. Allyou in theseuses byTerms, Comcastshall be without liability or obligation of any kind to you. These uses may include, for example, use of the content of any of these submissions, including any works, marks or names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to compensate the originator of such communicationsandwithout liability to that person.its licensors expressly reserve all other rights and licenses.CONTENTSThis website is for informational purposes only, and we make no representations with respect to any Content. This website may not be updated regularly, so some information may not be current. We may post follow-up information to original Content such as blog posts and news stories, and may provide access to original Content in an archive. However, we may not go back and change original Content to reflect new developments. Therefore, before you act on any information you find on this website, you should independently confirm any facts important to your decision.The material that appears on this website is for general informational purposes only. While we try to ensure that any information we post to this website is both timely and accurate, errors may appear from time to time. We do not make any representations with respect to any information that is posted on this site by us or anyone else. This website may not be updated daily, and certain information may not be the most current information available. Though we may post follow-up information and reports, and may continue to provide access to the original information and reports, as in an archive of news stories or blog postings, for example, we may not go back and change the original content to reflect new developments. If you’re looking for the most recent information on a given subject be sure you’re not looking at an out of date posting. Before you act on information you’ve found on our website, you should independently confirm any facts that are important to your decision.USER-SUBMITTED CONTENT, FEEDBACK, AND SUGGESTIONSSome of the material appearing on this website may be provided by users.It is Comcast's practice not to receive or consider any user-submitted content, feedback, suggestions, ideas, or other submissions. Comcast does notclaim ownership of any material that userspromise to keep anything you submitor post on this website. By using this websiteconfidential, nor does Comcast promise tosubmituse your suggestion orpost material,idea, and Comcast will not compensate you(i) warrant that the material, and its posting, complies with the provisionsif it does use your suggestion or idea. The terms ofthis Agreement and other terms andComcast’s policiesapplicable to this website, (ii) consent to, license, and authorize Comcast, its agents, suppliers, and affiliates to store, reproduce, use, publish, distribute, and display the contentona worldwide, perpetual, irrevocable, royalty free,feedback, suggestions, andtransferable (including the ability to sublicense) basis, (iii) warrant that you have the right to provide this authorization, and (iv) warrant that the material, and its posting, does not violate or infringe any third party’s intellectual property, proprietary, privacy, or other similar rights.submissions are available at my.xfinity.com/terms/feedbackYou are solely responsible for any information that you submit or post on this website. By using this website you agree not to submit, post or transmit any defamatory, abusive, obscene, threatening or illegal material, or any other material that infringes on the ability of others to enjoy this website or that infringes on the rights of others. We retain the right to deny access to anyone who we believe has violated these terms or any other term of this Visitor Agreement.LINKS TO THIRD PARTY SITESWe reserve the right (but assume no obligation)This website may include links tomonitor, delete, move,third-party sites not controlled, owned, oreditoperated by Comcast. Comcast is not responsible for the content of anysubmissions or postingsnon-Comcast sites thatcomeyou may navigate toour attentionthrough links thatwe consider unacceptable or inappropriate, whether for legal or other reasons. We will comply with all requirements ofappear on this website. Comcast also does not guarantee thelaw regarding disclosureperformance of anysubmissionsproducts and services provided by the owners orpostings on this websiteoperators of sites that link toothers, includingthis website. A link tolaw enforcement agencies and parties making civil legal requests. We will also comply with any other requirementsanother website does not constitute Comcast’s endorsement ofthe law regarding disclosurethat site, nor of any product, service, or otheraspects of your use of this website.material offered on that site.Although we make this website freely accessible, we don’t intendYou may establish hypertext links togive up our rights, or anyone else’s rights, to the materials appearing on the website. The materials we make available throughthiswebsite aresite so long as thepropertylinks do not state or imply any affiliation, connection, sponsorship, or approval ofComcastyou, your enterprise, orits licensors, and are protectedyour site bycopyright, trademark and other intellectual property laws. Except for the limited licenses expressly granted to you in this Visitor Agreement, Comcast and its licensors expressly reserve all other rights and licenses. You are free to display and use for your personal, non-commercial use information you receive through this website, but you mayComcast. We do nototherwise reproduce, modify,permit framing or inline linking to our website ordistributeany portion ofthe materials without the prior written consent of their owner. Unless otherwise permitted by applicable law.it.LINKINGORDERING PRODUCTS AND SERVICESComcast is not responsible for,You may be able to order certain Comcast products andcannot guaranteeservices through this website. All orders you make through this website are subject to theperformance of, anyavailability, terms, and other conditions that apply to the particular products and servicesprovided byat the time you place your order. All products and services, their contents, availability, and pricing are subject to change at anyadvertiserstime with orothers, including those to whose websites we link. A link to another website does not constitute an endorsement of that site (nor ofwithout notice. Please fully read the terms and disclaimers accompanying anyproduct, serviceproducts orother material offered onservices thatsite) by Comcast or its licensors.you order through this website.We welcome links to our website. You are free to establish hypertext links to this site so long as the links do not state or imply any affiliation, connection, sponsorship, or approval of you, your enterprise, or your site by Comcast. We do not permit framing or inline linking to our website or any portion of it.COPYRIGHT INFRINGEMENTORDERING PRODUCTS AND SERVICESComcast is committed to complying with U.S. copyright and related laws, and requires all users of this website to comply with these laws. Accordingly, you may not use this website to store any material or content, or disseminate any material or content, in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by U.S. copyright law. Copyright owners who believe that their rights under U.S. copyright law have been infringed on this website may take advantage of certain provisions of the Digital Millennium Copyright Act of 1998 (the "DMCA") to report alleged infringements. More information on Comcast’s DMCA Policy and how to report alleged infringement to Comcast is available in the Copyright section of the page at www.xfinity.com/Corporate/Customers/Policies/HighSpeedInternetAUP.You may order certain Comcast products and services through this website. All orders you make through this website are subject to the availability, terms, and other conditions that apply to the particular products and services at the time you place your order. All products and services, their contents, availability, and pricing are subject to change at any time with or without notice. Please fully read the terms and disclaimers accompanying any products or services that you order through this website.TRADEMARKSCOPYRIGHT INFRINGEMENTWe do not want anyone to be confused as to which materials and services are provided by Comcast and which are not. The Comcast trademarks displayed on this website, such as COMCAST, the COMCAST logo and design, XFINITY, the XFINITY logo and design, NBCUniversal, and the NBCUniversal logo and design, are registered trademarks and/or service marks of Comcast. NBCUniversal, or their subsidiaries. Other trademarks appearing on this website or other Comcast sites linked to from this website are the property of Comcast or their respective owners.Comcast is committed to complying with U.S. copyright and related laws, and requires all users of this website to comply with these laws. Accordingly, you may not use this website to store any material or content, or disseminate any material or content, in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by U.S. copyright law.TERMINATIONIf you areComcast reserves theowner ofright at anycopyrighted work and believetime to terminate yourrights under U.S. copyright law have been infringed by any material on theuse of thiswebsite,website if youmay take advantage of certain provisions of the Digital Millennium Copyright Act (the "DMCA") by sending Comcast's authorized agent a notification of claimed infringement that satisfies the requirements of the DMCA. Upon Comcast's receipt of a satisfactory notice of claimed infringement, Comcast will respond expeditiously either directly or indirectly: (i)fail toremove the allegedly infringing work(s) accessible through this website;comply with these Terms, or(ii) to disable access to the work(s). It is Comcast's policy in accordance with the DMCA andany otherapplicable lawsterms, agreements, or policies that apply toreservethis website. Comcast also reserves the right toterminate access to this website for any user who is either found to infringe third-party copyright or other intellectual property rights, including repeat infringers, or who Comcast, in its sole discretion, believes is infringing these rights. Comcast may terminate access todiscontinue this website at any timewith or without noticefor anyaffected customer or user. If the affected user believes in good faith that the allegedly infringing works have been removed or blocked by mistake or misidentification, then that person may send a counter notification to Comcast. Upon Comcast's receipt of a counter notification that satisfies the requirements of DMCA, Comcast will provide a copy of the counter notification to the person who sent the original notification of claimed infringement and will follow the DMCA's procedures with respect to a received counter notification. In all events, you expressly agree that Comcast will not be a party to any disputes or lawsuits regarding alleged copyright infringement.reason.Copyright owners may send Comcast a notification of claimed infringement to report alleged infringements of their works to: Comcast Cable Communications Management, LLC Attn: DMCA Notifications One Comcast Center Philadelphia, PA 19103 DMCA_Notice at Comcast dot comEXCLUSION OF WARRANTIESAny notification of claimed infringement must be in a form that satisfies the requirements of Section 512(c)(3) of the U.S. Copyright Act. Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Comcast, the alleged infringer, and the affected copyright owner for any damages incurred in connection with the removal, blocking, or replacement of allegedly infringing material.BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE THROUGH THIS WEBSITE AND THE UNCERTAINTIES OF ELECTRONIC DISTRIBUTION, THERE MAY BE INTERRUPTIONS, DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH THIS INFORMATION. IF YOU RELY ON THIS WEBSITE OR ANY MATERIAL AVAILABLE THROUGH IT, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND AND AGREE THAT THE WEBSITE IS PROVIDED TO YOU "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." COMCAST AND ITS AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THIS WEBSITE. COMCAST AND ITS AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THAT THE WEBSITE WILL CONTINUOUSLY BE AVAILABLE OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, THESE EXCLUSIONS AND LIMITATIONS OF WARRANTIES MAY NOT APPLY TO YOU.If a notification of claimed infringement has been filed against you, you can file a counter notification with Comcast's designated agent using the contact information shown above. All counter notifications must satisfy the requirements of Section 512(g)(3) of the U.S. Copyright Act.LIMITATION OF LIABILITYTRADEMARKSA. FOR PURPOSES OF THIS LIMITATION OF LIABILITY PROVISION, “COMCAST” REFERS TO NOT ONLY COMCAST CORPORATION, BUT ALSO ITS PARENTS, SUBSIDIARIES, AFFILIATES, PREDECESSORS, SUCCESSORS, AND ASSIGNS, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS.We don’t want anyone to be confused as to which materials and services are provided by Comcast and which aren’t. The Comcast trademarks displayed on this website, such as COMCAST, theB. YOU WAIVE THE RIGHT TO ASSERT A CLAIM AGAINST COMCASTlogo and design, XFINITY, the XFINITY log and design, NBCUniversal, and the NBCUniverssal logo and design are registered trademarks and/or service marks of Comcast Corporation or its subsidiaries. Other trademarks appearing on this website or other Comcast sites linked to from this website are the property of Comcast or their respective owners.MORE THAN TWELVE (12) MONTHS AFTER THE FIRST EVENT OR FACT THAT GIVES RISE TO THE CLAIM.TERMINATIONC. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, IN NO EVENT SHALL COMCAST BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES ARISING OR RESULTING FROM ANY INTERRUPTION IN OR DISRUPTION TO THIS WEBSITE. IN NO EVENT SHALL COMCAST BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST DATA, LOST PROFITS, OR LOST BUSINESS OPPORTUNITIES), REGARDLESS OF THE LEGAL THEORY, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE, AND REGARDLESS OF WHETHER COMCAST WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMCAST’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS EXCEED THE GREATER OF: $2,500 OR THREE (3) TIMES THE AGGREGATE AMOUNTS PAID OR PAYABLE BY YOU TO COMCAST PURSUANT TO THESE TERMS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT THAT GAVE RISE TO THE CLAIM. NOTWITHSTANDING THE FOREGOING, THE LIMITATIONS OF LIABILITY IN THIS PARAGRAPH SHALL NOT APPLY TO INJURIES: TO THE BODY OR PERSON; OR CAUSED BY COMCAST’S WILLFUL, MALICIOUS, RECKLESS, OR GROSSLY NEGLIGENT ACTS OR OMISSIONSComcast reserves the right at any time to terminate your use of this website if you fail to comply in full with any term of this Visitor Agreement, or any other terms, agreements, or policies that apply to this website and the use of it. Comcast also reserves the right to discontinue this website at any time for any reason.D. THESE LIMITATIONS OF LIABILITY SHALL SURVIVE THE TERMINATION OF THESE TERMS. BECAUSE THE LAW REGARDING LIMITATIONS OF LIABILITY VARIES BY STATE, THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. NOTICE TO NEW JERSEY CONSUMERS: THESE LIMITATIONS OF LIABILITY APPLY IN NEW JERSEY. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Comcast (including its parents, subsidiaries, and affiliates and all of their respective officers, directors, employees, agents, licensors, suppliers and any third-party information providers) against all claims, losses, expenses, damages and costs (including reasonable attorney fees) resulting from any breach ofthis Visitor Agreement or use of this website by you. Your indemnification obligation shall survivethese Terms. Notwithstanding thetermination of this Visitor Agreement. At our expenseforegoing, Comcast will not seek indemnification from you for any losses, expenses, claims, damages andelection, we reservecosts, including reasonable attorneys’ fees, resulting from its own conduct. Comcast reserves therightright, at its election, to assume the exclusive defense and control of any matter subject to indemnification by you and you agree to cooperate with Comcast in connection with our defense.DISCLAIMER OF WARRANTIES AND LIABILITYBINDING ARBITRATIONYOU AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE THROUGH THE WEBSITE, AND THE UNCERTAINTIES OF ELECTRONIC DISTRIBUTION, THERE MAY BE INTERRUPTIONS, DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH SUCH INFORMATION. IF YOU RELY ON THIS WEBSITE OR ANY MATERIAL AVAILABLE THROUGH THIS WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL AND/OR DATA DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH THIS WEBSITE.a. Purpose. For users of this website, any Dispute (as defined below in these Terms) involving you and Comcast shall be resolved through individual arbitration. In arbitration, there is no judge or jury and there is less discovery and appellate review than in court. This Binding Arbitration provision shall be broadly interpreted.THIS WEBSITE IS PROVIDED TO YOU "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." COMCAST AND ITS AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE WEBSITE, NOR DO THEY GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.b. Definitions. The term "Dispute" means any and all claims or controversies related to this website, including but not limited to any and all: (1) claims for relief and theories of liability, whether based in contract, tort, fraud, negligence, statute, regulation, ordinance, or otherwise; (2) claims that arose before these Terms or any prior agreement; (3) claims that arise after the expiration or termination of these Terms; and (4) claims that are currently the subject of purported class action litigation in which you are not a member of a certified class. As used in this Binding Arbitration provision, "Comcast" means Comcast and any of its predecessors, successors, assigns, parents, subsidiaries and affiliated companies and each of their respective officers, directors, employees and agents, and “you” means you and any users or beneficiaries of your access to this website.UNDER NO CIRCUMSTANCES SHALL COMCAST (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES)NOTWITHSTANDING THE FOREGOING, DISPUTES RELATING TO THE SCOPE, VALIDITY, ORITS AGENTS OR LICENSORSENFORCEABILITY OF THIS BINDING ARBITRATION PROVISION WILL NOT BELIABLESUBJECT TO ARBITRATION. c. Right to Sue in Small Claims Court. Notwithstanding anything in this Binding Arbitration provision to the contrary, either you or Comcast may elect to bring an individual action in small claims court if the claim is not aggregated with the claim of any other person and if the amount in controversy is properly within the jurisdiction of the small claims court. d. Right to Opt Out. IF YOUOR ANYONE ELSE FOR ANY DAMAGES ARISING OUTDO NOT WISH TO ARBITRATE DISPUTES, YOU MAY DECLINE TO HAVE YOUR DISPUTES WITH COMCAST ARBITRATED BY NOTIFYING COMCAST IN WRITING WITHIN 30 DAYS OFANY USEYOUR FIRST ACCESS TO ORMISUSEUSE OF THIS WEBSITE,INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT,BY VISITING WWW.COMCAST.COM/WEBARBOPTOUT, ORSIMILAR DAMAGES, EVEN IF ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF THE FORMBY MAIL TO COMCAST 1701 JOHN F. KENNEDY BLVD., PHILADELPHIA, PA 19103-2838, ATTN: LEGAL DEPARTMENT/ARBITRATION. YOUR WRITTEN NOTIFICATION TO COMCAST MUST INCLUDE YOUR NAME, ADDRESS AND ACCOUNT NUMBER (IF YOU ARE A COMCAST SUBSCRIBER) ORCAUSE OF ACTION INCLUDING, BUTTELEPHONE NUMBER (IF YOU ARE NOTLIMITED TO, CONTRACT, NEGLIGENCE, AND OTHER TORT ACTIONS. BECAUSE SOME STATESA COMCAST SUBSCRIBER) AS WELL AS A CLEAR STATEMENT THAT YOU DO NOTALLOW THE EXCLUSIONWISH TO RESOLVE DISPUTES WITH COMCAST THROUGH ARBITRATION. YOUR DECISION TO OPT OUT OF THIS BINDING ARBITRATION PROVISION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH COMCAST ORLIMITATIONYOUR USE OFCERTAIN CATEGORIESTHIS WEBSITE OR SERVICES PROVIDED BY COMCAST. ANY OPT-OUTS SUBMITTED AFTER THIS PERIOD WILL NOT BE CONSIDERED EFFECTIVE. IF YOU HAVE PREVIOUSLY OPTED OUT OFDAMAGES, THE ABOVE LIMITATION MAYARBITRATION WITH COMCAST, YOU DO NOTAPPLYNEED TOYOU.DO SO AGAIN. e. Initiation of Arbitration Proceeding/Selection of Arbitrator. The party initiating the arbitration proceeding may open a case with the American Arbitration Association (“AAA”) by visiting its website (www.adr.org) or calling its toll free number (1-800-778-7879). You may deliver any required or desired notice to Comcast by mail to Comcast, 1701 JFK Boulevard, Philadelphia, PA 19103-2838 – ATTN: LEGAL DEPARTMENT/ARBITRATION. f. Arbitration Procedures. This Binding Arbitration provision shall be governed by the Federal Arbitration Act. Arbitrations shall be administered by AAA pursuant to its Consumer Arbitration Rules (the “AAA Rules”) as modified by the version of this Binding Arbitration provision that is in effect when you notify Comcast about your Dispute. You can obtain the AAA Rules from the AAA by visiting its website (www.adr.org) or calling its toll-free number (1-800-778-7879). If there is a conflict between this Binding Arbitration provision and the rest of these Terms, this Binding Arbitration provision shall govern. If there is a conflict between this Binding Arbitration provision and the AAA rules, this Binding Arbitration provision shall govern. If the AAA will not administer a proceeding under this Binding Arbitration provision as written, the parties shall agree on a substitute arbitration organization. If the parties cannot agree, the parties shall mutually petition a court of appropriate jurisdiction to appoint an arbitration organization that will administer a proceeding under this Binding Arbitration provision as written applying the AAA Consumer Arbitration Rules. A single arbitrator will resolve the Dispute. Unless you and Comcast agree otherwise, any arbitration hearing will take place at a location convenient to you in the area where you use this website; or, if you reside in a location outside of the area where you use this website, then the arbitration hearing will take place at a location convenient to you in the county where you reside. The arbitrator will honor claims of privilege recognized by law and will take reasonable steps to protect customer account information and other confidential or proprietary information. The arbitrator shall issue a reasoned written decision that explains the arbitrator’s essential findings and conclusions. The arbitrator’s award may be entered in any court having jurisdiction over the parties only if necessary for purposes of enforcing the arbitrator’s award. An arbitrator’s award that has been fully satisfied shall not be entered in any court. g. Waiver of Class Actions and Collective Relief. THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION, JOINT OR CONSOLIDATED BASIS OR ON BASES INVOLVING CLAIMS BROUGHT INSUCH STATES,A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THELIABILITYGENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER SUBSCRIBERS, OR OTHER PERSONS. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OFCOMCASTTHE INDIVIDUAL PARTY SEEKING RELIEF ANDITS AGENTS AND LICENSORS IS LIMITEDONLY TO THEFULLESTEXTENTPERMITTEDNECESSARY TO PROVIDE RELIEF WARRANTED BYSUCH STATE LAW. YOU AGREETHAT INDIVIDUAL PARTY’S CLAIM. THELIABILITYARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OFCOMCAST (INCLUDING ITS PARENTS, SUBSIDIARIES,A REPRESENTATIVE OR CLASS PROCEEDING. THIS WAIVER OF CLASS ACTIONS ANDAFFILIATES)COLLECTIVE RELIEF IS AN ESSENTIAL PART OF THIS BINDING ARBITRATION PROVISION ANDITS AGENTSCANNOT BE SEVERED FROM IT. THE REMAINING PORTIONS OF THIS BINDING ARBITRATION PROVISION ARE NOT ESSENTIAL PARTS OF THIS BINDING ARBITRATION PROVISION ANDLICENSORS, IF ANY, ARISING OUTCAN BE SEVERED FROM IT BY A COURT OFANY KINDCOMPETENT JURISDICTION. h. Arbitration Fees and Costs. If your claim seeks more than $75,000 in the aggregate, the payment of the AAA’s fees and costs will be governed by the AAA rules. If your claims seek less than $75,000 in the aggregate, the payment of the AAA’s fees and costs will be Comcast’s responsibility. However, if the arbitrator finds that your Dispute was frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), the payment of the AAA’s fees and costs shall be governed by the AAA Rules and you shall reimburse Comcast for all fees and costs that were your obligation to pay under the AAA Rules. You may hire an attorney to represent you in arbitration. You are responsible for your attorneys’ fees and additional costs and may only recover your attorneys’ fees and costs in the arbitration to the extent that you could in court if the arbitration is decided in your favor. Notwithstanding anything in this Binding Arbitration provision to the contrary, Comcast will pay all fees and costs that it is required by law to pay. i. Continuation. This Binding Arbitration provision will survive the termination or expiration of these Terms. WAIVER OFLEGAL CLAIMJURY TRIAL WHETHER INANY WAY CONNECTED TO THE WEBSITE SHALL NOT EXCEED THE AMOUNTCOURT OR IN ARBITRATION, YOUPAIDAND WE AGREE TOCOMCAST FORWAIVE THEUSE OF THE WEBSITE.RIGHT TO A TRIAL BY JURY. MISCELLANEOUS To obtain access to certain services on our website, you may be required to register. As part of any such registration process, youwillmay be required to select a user name and a password. You agree that the information you supply during that registration process will be accurate and complete and that you will not register under the name of, nor attempt to enter the service under the name of, another person. Comcast reserves the right to reject or terminate any user name that, in its judgment, it deems offensive. You will be responsible for preserving the confidentiality of your password and will notify us of any known or suspected unauthorized use of your account.At certain places on this website there may be additional or other termsThe Terms constitute the entire legal agreement between you and Comcast andpolicies that apply togovern your use of thiswebsitewebsite, andthe services on it. By using the website or those services, you agree to abide by those terms and policies. We may change those terms and policies from time to time. By continuing to use the website after we postcompletely replace anychanges,prior agreements between youacceptandagreeComcast in relation tothose terms and policies, as modified.this website.This Visitor Agreement has been made inUpon termination of these Terms for any reason, Comcast and its suppliers reserve the right to delete all your data, files, electronic messages, or other information that is stored on Comcast's or its suppliers' servers or systems. Comcast shall have no responsibility whatsoever for the loss of any such data. You agree that Comcast may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on this website. You agree that if Comcast does not exercise or enforce any contractual or legal right or remedy to which it is entitled, this will not beconstruedtaken to be a formal waiver of Comcast's rights and that those rights or remedies will still be available to Comcast. You acknowledge and agree that each member of the group of companies of which Comcast Corporation is the parent shall be third-party beneficiaries to the Terms and that these other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights inaccordancefavor of) them. Other than this, no other person or entity shall be third-party beneficiaries to the Terms. The Terms, and your relationship with Comcast under the Terms, shall be governed by the laws of the Commonwealth ofPennsylvania.Pennsylvania, without regard to its conflict of laws provisions. By using this website, you consent to the exclusive jurisdiction and venue of the state and federal courts in Philadelphia, Pennsylvania, in all disputes arising out of or relating tothis Visitor Agreementthe Terms or thiswebsite. In the eventwebsite thatany portion of this Visitor Agreement is heldare not subject tobe unenforceable,theunenforceable portion shallBinding Arbitration provision above. At certain places on this website there may beconstrued in accordance with applicable law as nearly as possibleadditional or other terms and policies that apply toreflect the original intentionsyour use ofthe partiesthis website and theremainder ofservices on it. By using theprovisions shall remain in full forcewebsite or those services, you agree to abide by those terms andeffect.policies. We may change those terms and policies from time to time. By continuing to use the website after we post any changes, you accept and agree to those terms and policies, as modified.ByBy using this website, you agree to abide bythe terms of this Visitor Agreement.these Terms. Wehopemay change these Terms from time to time. By continuing to use the website after we post any changes, youenjoy using this website,accept andwe welcome suggestions for improvements.agree to these Terms as modified.Effective: May 26, 2015EFFECTIVE DATE: DECEMBER 19TH, 2017
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