Revision History - Privacy Policy
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A new version has been published.
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A new version of this Policy has been posted that will come into effect on March 15, 2017.
This policy has been updated to reflect Kickstarter's new project collaborators feature, and will go into effect June 9, 2016.
The "What's Public?" section has been slightly modified.
Additional updates made, including the removal of the following: "We do not and will not sell your data. We will never sell your data."
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	 Hi, and thanksThanks for visiting Kickstarter’s Privacy Policy. We’re updating our Policy on March 15, of May 25, 2018. Here are some of the changes you’ll see:  

 	 We’ve reorganizedupdated the Policy to more clearly explain how we collect information and how we use it, especially when it relates to how we share information with trusted third parties.reflect changes in data privacy laws.
 	 We’ve added clarity arounddetails about your ability to manage the payment information we collectyou share with us, and store.
 	 We’ve clarified how we may use information we collect to allow usthe new tools we’ve created to promote Kickstarter on other you do that.

	 Most of our PrivacyThis updated Policy hasn’tgives you more control over your information and more clearly explains how we use it. Our core commitments regarding your privacy haven’t changed, including the fact that we willcommitment in our Charter to never sell your data.  

	 You can read the full newupdated Policy below. The Privacy Policy that'sthat’s in effect until March 14, 2017May 24, 2018 can still be accessed here. You can look at a comparison of the new and previoustwo Policies here. We’re also making some related changes to our Terms of Use and Cookie Policy so everything’s in sync. As always, thanks for using Kickstarter, and please let us know if you have any questions or feedback.   

	This Policy describes the information we collect from you and how we use that information. It applies to any of the Services that Kickstarter or any of its subsidiaries or affiliates provide. If you see a capitalized word, it’s defined in our Terms of Use. TABLE OF CONTENTS

	Protecting your information—and being transparent about 	 Changes to This Policy 
 	 Who We Are 
 	 How This Policy Applies 
 	 What We Collect and Receive 
 	 How We Use This Information 
 	 European Union Users 

	 How This Information Is Shared 

 	 Information that’s shared publicly 
 	 Information that isn’t shared publicly 
 	 Information that’s shared with trusted third-party services 
 	 Information that’s shared with creators and collaborators 
 	 Information that’s shared to protect Kickstarter and comply with the wayslaw 
 	 Links to other websites and services 

 	 Data Transfers 
 	 Your Rights 
 	 Email and Mobile Notifications 
 	 Data Protection Officer 
 	 Data Protection Authority 


	We may update this Policy from time to time. If we use it—is onedo, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the core commitments we make to you. You entrust usexact date they go into effect. If you keep using Kickstarter after a change, that means you accept this Policy. 


	Kickstarter, PBC (together with your information,Drip U.S., LLC, The Creative Independent, LLC, and its and their parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “Kickstarter,” “we,” or “us”) provides services that help people bring creative projects to life. Our main service is a funding platform for creative projects. We are a Public Benefit Corporation based in Brooklyn, NY. 


	This Policy describes the information we takecollect from you, how we use that information and our responsibility to protectlegal basis for doing so. It also covers whether and how that trustinformation may be shared and your rights and choices regarding the information you provide to heart.  us. If you see a capitalized word, it’s defined in our Terms of Use. We use cookies and similar technologies, as described in our Cookie Policy. 

	By using the Services offered by Kickstarter, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy. 


WHAT WE COLLECT	In order for you to create an account on Kickstarter and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include: 

	In order 	 Information you provide by completing forms on Kickstarter — your name, email and postal addresses, telephone number, country of residence, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to createour newsletters, upload or submit content through Kickstarter, or if you contact us;
 	 Information you provide for identity verification purposes when launching a project, including your legal name, business name and Tax ID for business entities, and date of birth. In some cases, our payment processor will request that you provide a secure upload of an identity document (such as your passport, drivers license or other government-issued ID) to Kickstarter;
 	 Details of any requests or transactions you make through the Services. Kickstarter partners with other companies (such as Stripe) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies (for Stripe’s, click here). Kickstarter doesn’t store your payment information apart from the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, government regulatory, and security purposes;
 	 Information about your activity on Kickstarter and interaction with Kickstarter, including use of our Services, we need to collectmobile apps (such as your IP address, the type of device or browser you use, and process some information. Depending on your actions on the Site);
 	 Information about the ways people visit and interact with our Site, in the form of traffic analytics. You can opt out of being included in Google Analytics here. For more information about our use of thedata analytics to protect and improve our Services, see our Cookie Policy;
 	 Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
 	 Information that may include: you submit on or to Kickstarter in the form of comments, contributions to discussions, or messages to other users; and
 	 The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. Kickstarter will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.

 	 Information that you	You may decline to provide by completing forms on Kickstarter —us with your name, email and postal addresses, telephone number, country of residence, login, and password details. Weinformation. However, this will asklimit your ability to register for this information if you registeran account or use our Services. You may pledge to a project as a user of the Services, subscribeguest by providing only an email address. However, to our newsletters, upload or submit any material through Kickstarter, or request any information;
 	 Details of any requests or transactions you make through the Services. All payment information you submit is collected and used by our payment processors in accordance with their privacy policies. Kickstarter doesn’t storeadjust your pledge, save payment information apart from the last four digits of your account, expiration date, and country, which we requiredetails for tax, government regulatory,future pledges, make project comments and security purposes;
 	 Information about your activity on and interaction with Kickstarter (such as your IP address, the type of device or browser you use, and yourtake most other actions on the site);
 	 Communicationsour Site, you sendwill need to us (for example, when you ask for support, send us questionsfinish creating an account. You may review, change or comments, or report a problem); and
 	 Information that you submit to Kickstarter in the form of comments, contributions to discussions, or messages to other users.remove your information through your account settings. 


	We use the information we collect for the following purposes: 

 	 To keep your account secure;secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);
 	 To enable us to provide you with our Services, and to improve, promote,improve and protectpromote our Services;
 	 To set upcreate and administer your account, contact you, and customize your experience on Kickstarter (for example, to show you projects that we think may interest you based on your previous use); and
 	 To track and analyze use of the Services so that we can improve Kickstarter is performing and provide users with the best experience possible.


	Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include: 

 	 Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver the Services, enable creators to establish and display their projects, and enable backers to find and make pledges to them.
 	 Legal compliance: Sometimes the law says we need to collect and use your data. For example, tax laws require us to retain records of pledges and payments made through our Services.

	 Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests. 

 For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so. 

 We analyze how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users. 


Information That’S Shared Publicly

	When you create an account, we create a basic profile page for you on Kickstarter, containing your account name,username, the date the account was created, and a list of projects you have backed or launched. WheneverBy default, your profile is private and you can choose to make it public in your account namesettings. Your username appears on Kickstarter (for instance, whenwith the comments you post comments,and messages you send messages, or back projects),on Kickstarter and, if your profile is set to public, people can click your account nameusername to seeview it. If you make your profile. Here are some of the things thatprofile public, others will be publicly viewable on your profile, or elsewhere on Kickstarter:able to see the following things: 

 	 The account name,username you select, and the date itthe account was created;
 	 Any information you choose to add to your profile (like a picture, bio, or your location);
 	 Projects you'veyou’ve backed (but not pledge amounts or rewards chosen);
 	 Projects you've launched;you’ve created;
 	 Any commentsComments you’ve posted on Kickstarter; and
 	 If you have "Liked"“Liked” a project update.

	Please note that each project page lists the community of users who have backed the project. If	If you would like to have a public profile, but don’t want others to see your name or profile image on a project’s Community tab, you may choose an account image or name that is not identifiable (e.g., CatLuvr02).CatLuvr88). You can modify or delete certain information associated with your account (such as your username, profile image, biography and location) from your account settings, and you can change your privacy settings if you want to make your profile private or adjust the default settings. 

	Creators are also asked to verify their identities before launching a project. Once this has been done, the creator’s Verified Name will be publicly displayed on their account profile and on any projects they launch. INFORMATION THAT ISN’T SHARED PUBLICLY 

Information That Isn’T Shared Publicly

	The following data will not be publicly displayed or revealed to other users: 

 	 Any payment information you provide;
 	 Your password details;
 	 Your IP address;
 	 Your phone number;
 	 Your date of birth and other identity verification documentation (for creators);
 	 Private profile information, in accordance with your preferences; and
 	 Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

	We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. We do not and will not sell your data. 

Information That’S Shared With Trusted Third-Party Services

	We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Kickstarter’s Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the Kickstarter Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you. INFORMATION THAT’S SHARED WITH CREATORS AND COLLABORATORS 

Information That’S Shared With Creators & Collaborators

	When you back a project, the project’s creator will know your account name,username, the amount you have pledged, and the reward you have selected. Creators never receive backers’ credit card details or other payment information. 

	If a project you have backed is successfully funded, the creator will receive the email address associated with your Kickstarter account. They may also send you a survey requesting information needed to provide your reward. (For instance, they may need your mailing address, or T-shirt size.) Any information you provide in such surveys will be received by the creator. 

	Creators have the option to appoint collaboratorsare required to help manage their project. These collaborators may be able to access some of thekeep backer information availableconfidential, except as strictly necessary to creators (including backers’ names, email addresses, pledge amounts, reward selections, messages,communicate with backers directly and survey responses), and are required to treat backers’fulfill rewards. Creators should not ask for personal information with the same carethat isn’t necessary to provide your reward, and respectshould never request sensitive personal information such as creators are.your Social Security number or payment information. Contact us at if you receive a request for information that seems inappropriate or excessive. 

	Creators and	Collaborators are third parties that creators can appoint to help manage their project. These collaborators may also receive anonymized information aboutbe able to access the ways people visitinformation available to creators (including backers’ names, email addresses, pledge amounts, reward selections, messages, and interactsurvey responses), and are required to treat backers’ personal information with their project pages, in the form of routine traffic analytics. You can choose not to be included in Google Analytics here.same care and respect as creators are. 

Information That’S Shared To Protect Kickstarter & Comply With The Law	Creators and their collaborators may also receive routine traffic analytics about their project pages. INFORMATION THAT’S SHARED TO PROTECT KICKSTARTER AND COMPLY WITH THE LAW 

	We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Kickstarter’s legal rights.  rights, property, or the safety of Kickstarter, its employees, users, or others. LINKS TO OTHER WEBSITES AND SERVICES 

EMAIL	Our Site may include links to other websites or services whose privacy practices may differ from Kickstarter’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs. 

	We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out of any marketing communications we send. RETENTION

	We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Kickstarter’s legal rights. 

	We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations. 


	Because Kickstarter is a US-based company, your information will be collected and processed in the United States. The United States has its own laws governing data protection and government access to information. The rules that protect your personal information under United States law may be different than in your home country. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between Kickstarter and its users. 


	Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. While these rights are not applicable globally, all Kickstarter users can manage their personal information, as further described below, in their account settings. 

	You can request a downloadable copy of your personal data from Kickstarter from your account settings page. To modify or delete the personal information you’ve provided to us, please log in and update your profile. You may also delete your account from your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes. 


	We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send. 

	We will send you email relating to your transactions on Kickstarter. You willmay also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time.time by adjusting your notification settings. If you download the Kickstarter app, you can manage the notifications you receive on your mobile device in your profile settings. 

	We’ll also send you service-related announcements when it’s necessary to do so.  


	We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Kickstarter cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure. We encourage all users to enable two-factor authentication in account settings to further protect their account. 

	We have a Security Incident Response Team (SIRT) and protocol in place in the event of a data breach. We encourage the responsible disclosure of vulnerabilities of our Services by emailing, and we will invite valid disclosures to our bug bounty program. 


	To contact our Data Protection Officer, please email 

	You can contact us in writing at: 

	Kickstarter, PBC 

	58 Kent Street 

	Brooklyn, NY 11222 



	Subject to applicable law, if you are a citizen or resident of the European Economic Area, you also have the right to (i) object to Kickstarter’s use of your personal information and (ii) lodge a complaint with your local data protection authority or the United Kingdom Information Commissioner’s Office, which is Kickstarter’s lead supervisory authority in the European Union. 

	United Kingdom Information Commissioner’s Office 

	Wycliffe House, Water Lane, Wilmslow, Cheshire 

	SK9 5AF, United Kingdom 

	Telephone: +0303 123 1113 

	To modify or delete the personal information you’ve provided to us, please log in and update your profile. We may retain certain information as required by law or for necessary business purposes.	Fax: 01625 524510 

	On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.  	Web: 


	People under 18 (or the legal age in your jurisdiction) are not permitted to use Kickstarter on their own,own. Kickstarter does not knowingly collect any personal information from children under the age of 13 and so this privacy policy makes no provisionchildren under 13 are not permitted to register for theiran account or use of the site.our Services. 

	Information that	If you submit through the Services may be transferred to countries other than where you reside (for example, to our servers in the United States). We will protect all informationbelieve that a child has provided us with personal information, please contact us at If we receive in accordancebecome aware that a child under age 13 has provided us with this Privacy Policy.personally identifiable information, we’ll delete it.  

	 Updated: March 2017May 2018  

	 View the previous version.

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